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49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who take note of the variety of reviews is presently at 46%.
Source: Brightlocal
61% Of Local Businesses Have An Average Ranking Of 4 Or 5 Stars
Typically two thirds of companies have excellent and exceptional ratings. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Just 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of companies in fact utilize them.
Although we now understand why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
The Average Review Length Has Actually Gotten 65% Shorter Since 2010
As of late reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.
Source: Review Trackers
Users Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users choose to get things done faster. Buying decisions are made rapidly.
Online reviews are certainly persuasive, yet online marketers haven't always come to value the power of them.
Source: Martech Zone
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star score is the first thing customers see. Still, users take notice of other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of United States customers.
Source: Statista
60% Of Consumers Consult Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and score statistics show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
15% Of People Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15 percent of potential customers will not even consider working with a company they can't discover viewpoints about.
Source: Statuslabs
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue
Businesses that treat customers fairly usually prosper, review websites help ensure of that.
Source: Statuslabs
90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about first impressions?
Users get their first impression of your businesses through reviews. Typically through less than 10 of them.
Consider asking your visitors to compose one if you don't have reviews on your website.
Source: Martech Zone
53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review statistics show that 63% of client reviews stay without a reply. That's too bad, due to the fact that those companies are losing clients that way.
Source: Review Trackers
91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review stats place customers' reviews as the most reliable source of suggestions. Online reviews normally bring the very same weight as suggestions from loved ones.
Source: Brightlocal