30% Of Customers Feel Comfortable With A Company Which Reacts To Online Reviews

Corresponding with your customers develops trust. Even something like reacting to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are happy to invest more money with a company.

Source: Statuslabs

89% Of Customers Like To Read Reviews Using Their Mobile Devices

Be it through an app or a mobile browser, people young and old choose to read reviews on their cell phones.

Source: Statista

72 Percent Of Customers Won't Take Action Before They Check Out Some Reviews

Regardless of how alluring your marketing is, you still need consumer reviews. There is no way around it. Customers are still happy to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

Negative Reviews Can Improve Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, people spend more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.

Source: Reevoo

A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Earnings

Businesses that treat customers fairly generally prosper, review sites help make certain of that.

Source: Statuslabs

Many Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show individuals choose to comment if they had a positive experience, rather than a negative or average one.

Source: Brightlocal

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Unprecedented 270%

User review stats reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same product without reviews.

Source: Spiegel Research Center

98 Percent Of Yelp's Visitors Purchased From A Business They Found On The Site

Usually, 142 million customers go to Yelp on a monthly basis. If you haven't claimed your free Yelp business page, this is as great a time as any.

Source: RevLocal

83% Of All Younger Shoppers Were Asked To Give A Review Recently

Of those invited, 80% of consumers did leave a review. Overall, businesses have actually asked 66% of all customers to give a review on their business.

Source: Brightlocal

Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

Facebook Reviews Impact More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can also affect our buying decisions.

According to social media reviews data, Facebook affects the majority of users' purchase decisions.

Facebook reviews stats reveal that four out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Company

The star score is the first thing customers see. Still, users take note of other factors too, like the quantity, recency, length, and sentiment of reviews. Each of these alone affects more than a 3rd of American consumers.

Source: Statista

49% Of Consumers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.

The share of clients, who pay attention to the variety of reviews is currently at 46%.

Source: Brightlocal

91 Percent Of Millennials Have Confidence In Online Reviews As Much As Loved Ones

Online review statistics place clients' reviews as the most reliable source of suggestions. Online reviews usually bring the very same weight as advice from family and friends.

Source: Brightlocal

Google Represents 57.5 Percent Of All Reviews Globally

Google is the clear winner as far as circulation goes, but they are not the only ones in the game.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers