Just 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a remarkably low number of companies really make use of them.

Although we now understand why consumer reviews are so effective, a lot of businesses obviously don't.

Source: LsaInsider

Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US shoppers consider reviews as 'very influential'.

To illustrate the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those very same consumers are also going to accept slower shipping times for such items.

Source: Turntonetworks

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other factors too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American customers.

Source: Statista

82 Percent Of Customers Go To Review Websites Due To The Fact That They Want To Purchase A Service Or A Product And Want To Get The Truth About Business Services And Products.

Review websites are locations that customers go to get the facts about a service, business or item . Because they have actually currently formed a purchase decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

72% Of Consumers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how eye-catching your marketing is, you still require customer reviews. There is no way around it. Clients are still ready to hear you out, but they trust other people more.

Source: My Testimonial Engine

77% Of Consumers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would submit a review to inform others about their customer encounter and 24% would rather direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally 2 out of 3 businesses have outstanding and awesome rankings. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

73% Of Customers Believe Written Reviews Are More Crucial Than Star And Number Rankings

Online review data make it clear individuals aren't satisfied with ratings alone.

Client reviews make the stats appear more genuine which is what the would-be customers are trying to find. Nearly a third of customers say composed reviews are the only feature that makes them think the websites' reviews are relevant and helpful.

Source: Fan and Fuel

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, makers' descriptions are basically ads.

Source: Martech Zone

30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews

Communicating with your customers develops trust. Even something easy like responding to their remarks and reviews can make them feel appreciated.

As you may expect, customers who feel this way are going to invest more money with a company.

Source: Statuslabs

91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member

The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge effect user scores have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.

Source: Career Arc

83% Of Customers Don't Rely On Advertising

The traditional channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements select to take note of clients' suggestions online.

Source: Statuslabs

89% Of Clients Browse A Companies Feedback To Reviews

Not only do a lot of consumers check out the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

15% Of Buyers Don't Trust Businesses With No Online Reviews

No trust implies no interactions. 15% of possible customers won't even consider doing business with a company they can't discover opinions about.

Source: Statuslabs

Reviews Posted On Twitter Can Help Boost Revenues By 6.46 Percent

Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

A Single Business Review Can Lift Its Conversions By 10%

Online review statistics show user-generated content can do miracles in terms of conversions.

A single review can have a huge impact on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.

Source: RevLocal

More Than Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Ranking

This stat is among numerous that highlight the importance of online rankings. Now that news of customer satisfaction travels this quick, keeping your consumers pleased is more crucial than ever.

57 percent of consumers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Furthermore, 11% looked only for companies with a best five star ranking.

Source: Brightlocal

Most Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to consumer rating stats, conversion rates begin to reduce as ratings rise above 4.7.

Source: Spiegel Research Center