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88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Statistics reveal that reviews were more helpful than Television advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Picking A Solution Provider
When consumers need to select a solution provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
If A Company Deals With Issues Quickly And Efficiently, 95% Of Unsatisfied Customers Will Go Back To A Company
Consumers don't expect you to be perfect. When things go wrong, they do expect you to take care of things. If there is absolutely nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
95% Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all travelers report that they check out reviews 'constantly' or 'extremely often'.
Source: Trust You
US Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different elements of the shopping experience when people check out reviews. However according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.
Source: Statista
74% Of Regional Companies Have At Least 1 Google Review
A single review is far from sufficient to enhance your site's SERP ranking.
Looking at online ratings statistics, we learnt that a company needs to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal
70 Percent Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get an idea of how business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
Consumers Could Invest 31% More With A Business That Has Terrific Reviews
Take notice of this statistic. The better other users explain your product and services, the more cash you can charge and customer review statistics reveal to us exactly just how much more.
Source: Martech Zone
53 Percent Of Americans Consider Product Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.
Source: Statista
If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Utilize An Organisation
This stat is one of lots of that highlight the importance of online ratings. Now that news of client fulfillment travels this fast, keeping your clients happy is more important than ever.
57% of customers have searched for business with more than four stars in 2018, which is up from 48 percent in 2017.
Additionally, 11% looked only for businesses with a perfect five star score.
Source: Brightlocal
70% Of Consumers Choose To Learn About A Business Via Reviews And Posts, Rather Than Ads
Advertisements are all well and good, however it's worth trying a different approach too. Reviews are by far the very best method to discover the truth about a service or product.
Source: Statuslabs
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Normally, 142 million customers visit Yelp monthly. This is as excellent a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you give them an excellent experience.
Source: Brightlocal