Google Accounts For 57.5% Of All Reviews Worldwide

Google is the clear winner as far as distribution goes, however they are not the only ones in the game.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Positive Reviews Encourage 68 Percent Of Consumers To Choose Local Businesses

Because the huge bulk of customers check out reviews, you would want yours to be enticing to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Customers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Purchasing choices are made rapidly.

Online reviews are obviously convincing, yet marketers haven't necessarily come to appreciate the power of them.

Source: Martech Zone

60 Percent Of Customers Check Out Blog And Social Media Reviews On Their Mobile Phones Before Shopping

In-store purchasing is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be affected than ladies.

Reviews and score statistics show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

Consumers Might Invest 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The better other users explain your services or product, the more cash you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

86% Of Consumers Would Consider Composing A Review For A Business

Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be ready to share it if you provide them a good experience.

Source: Brightlocal

89% Of Shoppers Want To Read Reviews Using Their Cell Phones

Be it by means of an app or a mobile browser, everyday people choose to read reviews on their mobile phones.

Source: Statista

83% Of All Young Shoppers Were Asked To Post A Review Recently

Of those invited, 80% of customers did leave a review. Overall, businesses have actually asked 66% of all customers to submit a review on their business.

Source: Brightlocal

Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions

Facebook is currently the most popular social media which can also affect our buying preferences.

According to social reviews data, Facebook impacts the majority of users' purchase choices.

If it has positive reviews, Facebook reviews statistics reveal that four out of five users are more likely to trust a local business.

Source: RevLocal

53% Of Customers Expect Companies To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of customer reviews go on without a reaction. That's too bad, since those businesses are losing consumers that way.

Source: Review Trackers

Most Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% used online reviews to pick a lawyer or a doctor.

Younger people (age 18-35) are much more likely to hire a professional based on online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

88% Of Executives Consider Reputation Risk As A Leading Business Problem

Reputation management stats show a company's reputation does not affect just the customers. Potential team members also look at scores and read reviews.

Source: Deloitte

More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.

Obviously, they can be compensated by the large number of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

64% Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out customer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista