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Local Businesses Located In Placentia CA
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63.6% Of Customers Go To Google To Read Reviews Of A Business
Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
When it comes to trust, these online review stats reveal the basic popularity of a website can only go so far.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their effect on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are phony. Customers expect to see some unfavorable reviews.
Source: Capterra
95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
60 Percent Of Consumers Check Out Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and ranking data reveal people value the opinion of peers more than any other content.
Source: Collective Bias
74% Of Regional Businesses Have At A Minimum, One Google Review
A single review is far from enough to improve your website's SERP ranking.
Taking a look at online scores data, we discovered that a business needs to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
Negative Reviews Can Improve Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to spend more time on your site. According to online review statistics, people devote more than 5 times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or faked reviews.
Source: Reevoo
90 Percent Of Visitors Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what individuals state about first impressions?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
95% Of Disappointed Clients Will Go Back To A Company If A Business Takes Care Of Issues Rapidly And Effectively
Clients do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there's nothing else a company can do to fix a concern, a simple coupon can say "We are sorry" in a more attractive way.
Source: SocialMediaToday
Consumers Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. Purchasing decisions are made quickly.
Online reviews are clearly persuasive, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
83% Of All Young Clients Were Asked To Give A Review Recently
Of those asked, 80% of customers did leave a review. In general, businesses have actually asked 66% of all clients to post a review on their business.
Source: Brightlocal
77% Of Clients Would Likely Submit A Review If They Were Asked
More than a 35% would leave a review to notify others about their customer experience and 24% would undoubtedly direct their review to the company itself.
Over a 26% would want to leave a review to assist other people with their choice making process.
Source: Podium