89% Of Customers Prefer To Read Reviews On Their Smartphones

Be it by means of an app or a mobile internet browser, people young and old choose to read reviews on their smart phones.

Source: Statista

Customer Reviews On Items Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are basically ads.

Source: Martech Zone

Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the significant review platforms are complimentary, a remarkably low number of companies really make use of them.

Although we now understand why consumer reviews are so powerful, most businesses obviously don't.

Source: LsaInsider

64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions

Facebook is currently the most popular social media which can also influence our purchasing decisions.

According to social media reviews statistics, Facebook impacts the majority of users' purchase choices.

Facebook reviews statistics expose that four out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider

When consumers need to pick a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

89% Of Clients Read A Companies Feedback To Reviews

Not only do most individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal

49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Purchasing Decision

Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

77% Of Users Don't Trust Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is since they are relevant and fresh.

Consumers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

Online Reviews Impact 67.7% Of Customer Purchasing Decisions

More than two-thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

70 Percent Of Consumers Prefer To Discover A Business By Means Of Posts And Reviews, Rather Than Advertisements

Advertisements are all well and good, but it deserves trying a different approach as well. Reviews are by far the very best way to find the truth about a service or product.

Source: Statuslabs

83% Of All Young People Were Invited To Leave A Review Recently

Of those invited, 80% of clients did give a review. Overall, companies have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use An Organisation

This stat is among numerous that show the significance of online scores. Now that news of customer complete satisfaction travels this fast, keeping your consumers delighted is more vital than ever.

57% of consumers have actually looked for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked just for organizations with a best five star rating.

Source: Brightlocal

American Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

When people check out reviews, they focus on different elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the item's performance.

Client satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of US consumers.

Source: Statista