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71% Of Millennials Browse Consumer Reviews Of Professional Services
Majority of all people in need of an expert service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to select a lawyer or a doctor.
Young people (age 18-35) are a lot more likely to work with an expert based upon online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, diversity, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Reviews Posted On Twitter Can Help Increase Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of consumers, who focus on the variety of reviews is currently at 46 percent.
Source: Brightlocal
83 Percent Of Customers Don't Rely On Advertising
The conventional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust advertisements choose to take notice of consumers' recommendations online.
Source: Statuslabs
Half Of All Of The Millennial's "Always" Read Online Reviews For Companies
Younger people understand the value of being informed. User-generated material has an indisputable impact on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Customers Might Spend 31% More With A Business That Has Excellent Reviews
Focus on this fact. The better other users describe your product or service, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
15% Of Visitors Don't Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of potential customers will not even consider working with a business they can't discover viewpoints about.
Source: Statuslabs
If They Were Asked, 77% Of Consumers Would Likely Submit A Review
More than a 35% would submit a review to educate others about their customer encounter and 24% would most likely direct their review to the business itself.
Over a 26% would want to post a review to assist other individuals with their decision making process.
Source: Podium
89% Of Consumers Browse A Businesses Replies To Reviews
Not only do most customers check out the review replies, 30% of them value them highly. Almost 96% read the responses to their own reviews.
Source: Brightlocal
83% Of All Younger People Were Asked To Leave A Review Recently
Of those invited, 80% of consumers did submit a review. Overall, businesses have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization
The star rating is the first thing consumers see. Still, users take note of other factors also, like the quantity, recency, length, and belief of reviews. Each of these alone affects more than a third of US consumers.
Source: Statista
Only 6% Of Customers Do Not Rely On Consumer Reviews At All
According to customer review stats, a whopping 19 percent of customers constantly trust online reviews and never a make a purchase without checking out reviews.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also affect our buying preferences.
According to social media reviews statistics, Facebook affects the majority of users' purchase decisions.
Facebook reviews stats reveal that 4 out of five users are more likely to trust a local business if it has positive reviews.
Source: RevLocal
72 Percent Of Customers Will Not Take Action Before They Read Some Reviews
Regardless of how alluring your marketing is, you still require customer reviews. There is no way around it. Customers are still happy to hear you out, however they trust other people more.
Source: My Testimonial Engine
64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, agree that it increases their purchasing confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust A Product More
We already touched upon the positive and negative reviews and their impact on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers expect to see some unfavorable reviews.
Source: Capterra
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists read approximately 5 reviews vs. 6-7 for leisure travelers. 59percent of all travelers report that they read reviews 'constantly' or 'extremely frequently'.
Source: Trust You