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61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two thirds of companies have outstanding and great ratings. Only 5% of companies have a rating listed below 3 stars.
Source: Brightlocal
83% Of Consumers Do Not Trust Advertising
The traditional channels to reach customers aren't as influential as they used to be. Most users who no longer trust advertisements pick to focus on consumers' recommendations online.
Source: Statuslabs
Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to purchase a brand-new vehicle and there are several models which fit your requirements. How do you select the very best one for you? Well, you read online reviews.
With the help of other people, you quickly select a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
89% Of Customers Read A Companies Responses To Reviews
Not only do most individuals read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who read customer reviews, agree that it increases their buying confidence.
Organizations utilize the reviews to improve their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Service Provider
Reviews have a massive effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of clients, who take notice of the variety of reviews is presently at 46 percent.
Source: Brightlocal
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal people prefer to comment if they had a favorable experience, rather than a negative or average one.
Source: Brightlocal
Only 6 Percent Of Consumers Do Not Trust Client Reviews At All
According to client review stats, a tremendous 19 percent of customers constantly rely on online reviews and never a make a purchase without checking out reviews.
Source: Statista
72% Of Consumers Won't Take Action Before They Check Out Some Reviews
Irrespective of how tempting your marketing is, you still need customer reviews. There's no way around it. Customers are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
30% Of Clients Feel Positive About A Company Which Answers Online Reviews
Staying connected with your clients develops trust. Even something as basic as responding to their reviews and comments can make them feel valued.
As you might anticipate, clients who feel this way are going to invest more cash with a company.
Source: Statuslabs
82 Percent Of Customers Go To Review Sites Due To The Fact That They Want To Purchase An Item Or A Service And Want To Get The Facts About Business Product Or Services.
Review sites are places that customers go to get the facts about a service, business or product . Users come because they have currently formed a purchase decision. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
86 Percent Of Customers Would Consider Composing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be willing to share it if you give them a good experience.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and want the best bang for their dollar. It's no wonder that they consider reading reviews as a huge part of the buying decision.
Source: Statista