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If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.
Source: Capterra
77% Of Users Do Not Rely On Reviews That Are Older Than Three Months
Clients don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Consumers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses should to be continuously requesting reviews.
Source: Statuslabs
Reviews Shared On Twitter Can Help Grow Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
89% Of Shoppers Want To Read Reviews Using Their Mobile Phones
Be it via an app or a mobile internet browser, people young and old choose to read reviews on their phones.
Source: Statista
95% Of Travelers Read Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'always' or 'really frequently'.
Source: Trust You
67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when clients have to pick a solution provider.
Source: DemandGenReport
86% Of Consumers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not only because of the cash they spend at your business. If you give them a great experience, they will want to share it.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To illustrate the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those same clients are also willing to accept slower shipping times for such products.
Source: Turntonetworks
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Utilize A Company
This stat is one of lots of that illustrate the value of online scores. Now that news of customer complete satisfaction travels this quick, keeping your customers pleased is more vital than ever.
57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked only for services with a best five star rating.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's buyers are wary and desire the best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Customers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this fact. The better other users explain your product or service, the more cash you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
More Than Half Of Consumers Aged 25-34 Published Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
Online Item Reviews About A Product Can Boost Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase possibility for a product with 5 reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
61% Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Overall two-thirds of businesses have great and exceptional ratings. Just 5% of companies have a score listed below three stars.
Source: Brightlocal