83% Of Clients Do Not Trust Advertising

The conventional channels to reach clients aren't as influential as they used to be. The majority of users who no longer trust advertisements pick to take notice of customers' recommendations online.

Source: Statuslabs

15% Of Customers Don't Trust Businesses Without Online Reviews

No trust indicates no interactions. 15 percent of prospective customers won't even consider doing business with a company they can't find viewpoints about.

Source: Statuslabs

77% Of Customers Would Most Likely Post A Review If They Were Asked

More than a 35% would do it to notify others about their consumer experience and 24% would rather direct their review to the business itself.

Over a 26% would be willing to give a review to help other people with their decision making process.

Source: Podium

89% Of Consumers Browse A Companies Feedback To Reviews

Not only do the majority of customers check out the review replies, 30% of them value them highly. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.

Source: Moz

49 Percent Of Customers Consider The Number Of Online Reviews As A Vital Factor In Their Purchasing Decision

Customers value not only the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who take notice of the variety of reviews is presently at 46%.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star score is the first thing consumers see. Still, users take notice of other factors as well, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States customers.

Source: Statista

74% Of Local Businesses Have At Least 1 Google Review

A single review is far from adequate to enhance your website's SERP ranking.

Looking at online ratings statistics, we learnt that a company requires to have an average of 40 reviews before clients "Award" it with a star.

Source: Brightlocal

Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions

Facebook is presently the most popular social network which can likewise affect our purchasing decisions.

According to social media reviews stats, Facebook impacts the majority of users' purchase decisions.

Facebook reviews stats reveal that four out of five users are most likely to rely on a local business if it has positive reviews.

Source: RevLocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's consumers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews

Take notice of this fact. The better other users explain your services or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.

Source: Martech Zone

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be a necessary factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

98% Of Yelp's Visitors Purchased From A Business They Discovered On The Website

Usually, 142 million customers visit Yelp monthly. If you haven't declared your free Yelp business page, this is as good a time as any.

Source: RevLocal

70 Percent Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out many more reviews to get a clear view of how the business is really doing. Do not depend on that fact alone.

Source: Brightlocal

30% Of Clients Feel Comfortable With A Business Which Responds To Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as responding to their remarks and reviews can make them feel appreciated.

As you may anticipate, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

71% Of Millennials Browse Customer Reviews Of Expert Services

More than half of all individuals in need of an expert service rely on online reviews.

According to online reviews data, 59% utilized online reviews to choose a doctor or a legal representative.

Young people (age 18-35) are even more likely to hire an expert based upon online reviews. Only 19% of millennials will think about hiring a legal representative without any.

Source: Thomson Reuters