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61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Overall two thirds of companies have good and awesome rankings. Only 5% of companies have a score listed below 3 stars.
Source: Brightlocal
53% Of Customers Expect Companies To Answer Back Within A Week To Negative Reviews
Online review stats show that 63% of consumer reviews go on without a response. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US consumers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and scores, did you know that 81% of consumers will pay more for an item with reviews and those very same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks
70 Percent Of Consumers Need To Check Out At Least Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out many more reviews to get an idea of how business is actually doing. Do not depend upon that statistic alone.
Source: Brightlocal
73 Percent Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Scores
Online review data make it clear individuals aren't satisfied with ratings alone.
Client reviews make the statistics appear more authentic which is what the prospective clients are searching for. Nearly a 3rd of consumers say written reviews are the only function that makes them think the sites' reviews are relevant and helpful.
Source: Fan and Fuel
Due To The Fact That They Want To Acquire A Service Or A Product And Want To Get The Facts About The Businesses Products And Services, 82 Percent Of Consumers Visit Review Sites.
Users come since they have currently formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
83% Of All Younger People Were Invited To Submit A Review Recently
Of those invited, 80% of consumers did post a review. Overall, companies have actually asked 66% of all clients to submit a review on their company.
Source: Brightlocal
Software Reviews Impact Over 98% Of All Purchasers
18 percent of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
Online Product Reviews About A Product Can Improve Its Conversion Rate By More Than 270%
User review statistics reveal the purchase likelihood for an item with five reviews is 270 percent higher than the very same product without reviews.
Source: Spiegel Research Center
67% Of Customers Claim That Reviews Are A "Very Crucial" Factor When Selecting A Solution Provider
Reviews have a huge impact on their decision when customers have to pick a solution provider.
Source: DemandGenReport
60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected substantially by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and ranking data show people value the viewpoint of peers more than any other content.
Source: Collective Bias
The Typical Review Length Has Become 65% Much Shorter Since 2010
Now a days reviews are much shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of a tweet.
Source: Review Trackers
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz