The Majority Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a negative or average one.

Source: Brightlocal

Just 6 Percent Of Consumers Do Not Rely On Client Reviews At All

According to client review statistics, a massive 19% of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Services

Leisure and business tourists alike check out reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all travelers report that they read reviews 'always' or 'extremely frequently'.

Source: Trust You

71% Of Millennials Search Customer Reviews Of Expert Services

Majority of all people in need of an expert service rely on online reviews.

According to online reviews statistics, 59% utilized online reviews to select a doctor or an attorney.

Younger people (age 18-35) are a lot more likely to employ a professional based on online reviews. Only 19% of millennials will consider working with a lawyer without any.

Source: Thomson Reuters

53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews go on without a response. That's regrettable, since those companies are losing consumers that way.

Source: Review Trackers

70 Percent Of Customers Need To Check Out A Minimum Of 4 Reviews Before They Can Rely On A Business

Four reviews may be too few. Many people read many more reviews to get a better idea of how the business is in fact doing. Don't depend on that figure alone.

Source: Brightlocal

89% Of Individuals Choose To Read Reviews On Their Cell Phones

Be it via an app or a mobile internet browser, people choose to read reviews on their mobile devices.

Source: Statista

61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall two thirds of companies have excellent and great scores. Only 5% of businesses have a ranking below 3 stars.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their dollar. It's no surprise that they consider reading reviews as a huge part of the buying decision.

Source: Statista

Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a brand-new car and there are numerous models which fit your criteria. How do you pick the very best one for you? Well, you read reviews.

With the help of other people, you manage to choose a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

90 Percent Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people state about first impressions?

Users get their impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your site, consider asking your visitors to compose one.

Source: Martech Zone

95% Of Disappointed Consumers Will Go Back To A Business If A Company Deals With Problems Rapidly And Efficiently

Customers don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a business can do to fix a problem, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing consumers see. Still, users take notice of other aspects too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States consumers.

Source: Statista

Only 44% Of Local Companies Have Accepted Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact make use of them.

Although we now know why customer reviews are so powerful, a lot of businesses obviously don't.

Source: LsaInsider

77% Of Customers Would Post A Review If They Were Asked

More than a 35% would leave a review to advise others about their consumer encounter and 24% would undoubtedly direct their review to the company itself.

Over a 26% would want to submit a review to help other individuals with their choice making process.

Source: Podium

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise influence our purchasing preferences.

According to social media reviews statistics, Facebook impacts the majority of users' purchase choices.

Facebook reviews statistics reveal that four out of 5 users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

Most Best Selling Products Have An Average Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to customer rating stats, conversion rates begin to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, individuals devote more than 5 times as long on a website when they read negative reviews.

When there are a mix of positives and negatives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo