70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

Four reviews may be too few. Many people check out many more reviews to get a better idea of how business is actually doing. Do not depend on that fact alone.

Source: Brightlocal

74% Of Regional Businesses Have At A Minimum, 1 Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Looking at online ratings data, we discovered that a company needs to have approximately 40 reviews before clients "Award" it with a star.

Source: Brightlocal

If A Business Handles Problems Quickly And Efficiently, 95% Of Disappointed Customers Will Go Back To A Business

Customers do not anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there's nothing else a business can do to solve a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Reviews Published On Twitter Can Help Grow Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

72 Percent Of Consumers Won't Take Action Unless They Read Some Reviews

No matter how alluring your marketing is, you still need client reviews. There's no skirting around it. Customers are still going to hear you out, but they trust other individuals more.

Source: My Testimonial Engine

Online Item Reviews About An Item Can Improve Its Conversion Rate By More Than 270%

User review statistics show the purchase likelihood for an item with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Will Not Utilize An Organisation

This stat is one of lots of that highlight the importance of online scores. Now that news of client complete satisfaction travels this fast, keeping your consumers happy is more vital than ever.

57 percent of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked only for companies with a perfect five star rating.

Source: Brightlocal

61% Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars

Overall two-thirds of businesses have good and exceptional rankings. Only 5% of companies have a score listed below three stars.

Source: Brightlocal

83 Percent Of Customers Don't Rely On Advertising

The conventional channels to reach consumers aren't as prominent as they utilized to be. A lot of users who no longer trust advertisements pick to focus on clients' suggestions online.

Source: Statuslabs

60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Before Shopping

In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.

Reviews and score stats reveal people value the opinion of peers more than any other content.

Source: Collective Bias

63.6% Of Consumers Go To Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the general appeal of a website can just go so far.

Source: Review Trackers

15% Of Clients Do Not Trust Businesses Without Online Reviews

No trust implies no interactions. 15% of prospective customers will not even think about working with a business they can't find opinions about.

Source: Statuslabs

64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30% of consumers who read consumer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

Unfavorable Reviews Can Increase Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review statistics, people devote more than 5 times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you wish to buy a new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other customers, you quickly select one that works for you. That's how positive reviews transform consumers into clients.

Source: Consumer Affairs

53% Of Customers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review stats show that 63% of consumer reviews stay without a reaction. That's too bad, because those companies are losing customers that way.

Source: Review Trackers

Google Represents 57.5 Percent Of All Reviews Globally

As can be expected, Google remains in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews circulation rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers