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86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they spend at your business. If you provide a good experience, they will be willing to share it.
Source: Brightlocal
Clients Reading Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done faster. Therefore, purchasing choices are made rapidly.
Online reviews are certainly convincing, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Over Half Of Customers Will Not Use A Business If It Has Less Than A 4 Star Ranking
This stat is one of numerous that highlight the importance of online rankings. Now that news of consumer satisfaction travels this fast, keeping your clients pleased is more important than ever.
57% of customers have looked for business with more than four stars in 2018, which is up from 48% in 2017.
Moreover, 11% looked just for companies with an ideal five star rating.
Source: Brightlocal
89% Of Consumers Read A Companies Replies To Reviews
Not only do many customers read the review replies, 30% of them highly value them. Nearly 96% read the replies to their own reviews.
Source: Brightlocal
72 Percent Of Consumers Won't Take Action Before They Read Some Reviews
No matter how attractive your marketing is, you still need customer reviews. There is no way around it. Customers are still going to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Reviews Shared On Twitter Can Help Grow Online Sales By 6.46 Percent
Online review data reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270 Percent
User review statistics show the purchase possibility for a product with five reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
Software Application Reviews Influence Over 98 Percent Of All Purchasers
18% of software application buyers consider reviews to be an important factor in the purchase procedure. Software reviews have no effect whatsoever on just 2% of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
USA Shoppers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different elements of the shopping experience when people read reviews. But according to online review stats, 60% of them are most interested in the item's performance.
Client satisfaction, product quality and quality over time are the next few considerations for more than 50% of USA clients.
Source: Statista
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
More youthful individuals know the worth of being informed. User-generated material has an indisputable impact on consumers.
If businesses stop to consider the power of client reviews over millennials, they will realize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
A One Star Increase In Score Can Lead To A 5% To 9% Increase In Business Profits
Businesses that treat clients well generally flourish, review websites help make sure of that.
Source: Statuslabs
70% Of Consumers Need To Check Out A Minimum Of 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Most people read many more reviews to get a better idea of how business is really doing. Don't depend on that figure alone.
Source: Brightlocal
30% Of Clients Feel Favorable To A Business Which Responds To Online Reviews
Corresponding with your customers builds their trust. Even something as simple as responding to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are ready to spend more cash with a business.
Source: Statuslabs
77% Of Clients Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how good your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
73 Percent Of Consumers Think Consumer Reviews Are More Important Than Star And Number Ratings
Online review stats make it clear people aren't pleased with ratings alone.
Customer reviews make the stats appear more authentic which is what the potential customers are searching for. Almost a 3rd of customers say composed reviews are the only function that makes them think the websites' reviews are relevant and helpful.
Source: Fan and Fuel
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics reveal user-generated material can do wonders in terms of conversions.
A single review can have a massive impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal