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74 Percent Of Local Businesses Have At Least 1 Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online ratings stats, we found out that a business needs to have at least 40 reviews before customers "Award" it with a star.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When customers have to select a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
77% Of Clients Do Not Rely On Reviews That Are Older Than 3 Months
Customers don't care how good your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
Clients Could Spend 31% More With A Business That Has Fantastic Reviews
Take notice of this fact. The better other users describe your product and services, the more cash you can charge and consumer review stats show us precisely how much more.
Source: Martech Zone
83% Of Clients Don't Rely On Advertising
The standard channels to reach consumers aren't as influential as they utilized to be. The majority of users who no longer trust ads pick to focus on consumers' suggestions online.
Source: Statuslabs
95% Of Unsatisfied Customers Will Return To A Business If A Company Makes An Effort To Fix Issues Rapidly And Effectively
Consumers do not expect you to be perfect. They do anticipate you to fix things when they go wrong. If there's nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
53% Of Consumers Anticipate Companies To Reply Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews remain without a reaction. That's regrettable, due to the fact that those companies are losing clients that way.
Source: Review Trackers
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you provide them a great experience.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses doubt the integrity of online reviews. However, they recognize the massive effect user scores have on their business. Undesirable client or employee reviews can influence 90% of job seekers.
Source: Career Arc
82% Of Consumers Go To Review Sites Because They Want To Acquire A Service Or A Product And Want To Get The Facts About Business Services And Products.
Review websites are places that people go to get the truth about a item, business or service . Users come due to the fact that they have currently formed a buying decision. The majority of them (89%) purchase within a week of their visit. And 29 percent do so within 24 hours.
Source: RevLocal
Consumer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you want to purchase a new vehicle and there are several models which fit your criteria. How do you select the very best one for you? Well, you read reviews.
With the help of other people, you quickly pick a model that works for you. That's how positive reviews transform customers into customers.
Source: Consumer Affairs