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63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review statistics reveal the basic popularity of a website can just presume when it comes to trust.
Source: Review Trackers
86% Of Customers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will want to share it.
Source: Brightlocal
83% Of Customers Don't Trust Advertising
The traditional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads choose to focus on consumers' suggestions online.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of USA Clients
24% of US buyers consider reviews as 'very influential'.
To show the value of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those very same customers are also happy to accept slower shipping times for such products.
Source: Turntonetworks
91% Of Businesses Believe The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member
The 86% of businesses question the integrity of online reviews. However, they understand the huge impact user ratings have on their business. Unfavorable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
Only 6 Percent Of Consumers Don't Rely On Customer Reviews At All
According to consumer review stats, a massive 19 percent of customers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
The Majority Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends show individuals choose to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
People Checking Out Reviews On A Mobile Device Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done much faster. Therefore, purchasing decisions are made rapidly.
Online reviews are undoubtedly persuasive, yet marketers haven't always come to value the power of them.
Source: Martech Zone
89% Of Clients Browse A Companies Feedback To Reviews
Not only do many clients read the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
Positive Reviews Motivate 68% Of Consumers To Use Local Businesses
Considering that the vast majority of consumers read reviews, you would want yours to be enticing to new customers, right? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If A Company Makes An Effort To Solve Problems Quickly And Efficiently, 95% Of Unsatisfied Clients Will Go Back To A Business
Clients don't expect you to be perfect. They do expect you to deal with things when they go wrong. If there's nothing else a business can do to deal with a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced significantly by blogs and reviews on social media. With men being twice as likely to be influenced than women.
Reviews and score statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias
61% Of Local Businesses Have An Average Ranking Of 4 To 5 Stars
Overall two thirds of businesses have excellent and exceptional rankings. Only 5% of companies have a ranking listed below three stars.
Source: Brightlocal
73 Percent Of Consumers Think Written Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear individuals aren't pleased with ratings alone.
Customer reviews make the statistics appear more genuine which is what the prospective customers are trying to find. Almost a third of consumers say composed reviews are the only function that makes them believe the websites' reviews are helpful and appropriate.
Source: Fan and Fuel
67% Of Customers Say Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when consumers have to choose a solution provider.
Source: DemandGenReport
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals know the value of being informed. User-generated content has an unassailable influence on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older individuals are different though, only 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
90% Of Customers Require Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about first impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
Facebook Reviews Affect More Than 50 Percent Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise affect our purchasing preferences.
According to social media reviews statistics, Facebook affects more than half of users' purchase choices.
Facebook reviews stats reveal that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal