60% Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.

Reviews and rating stats reveal people value the opinion of peers more than any other material.

Source: Collective Bias

83% Of Consumers Do Not Rely On Advertising

The standard channels to reach clients aren't as prominent as they used to be. Many users who no longer trust advertisements pick to take notice of clients' suggestions online.

Source: Statuslabs

53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of client reviews stay without a reply. That's regrettable, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

52% Of Customers Trust A Product More If It Has Negative Reviews As Well

We already discussed the negative and positive reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are phony. Consumers expect to see some unfavorable reviews.

Source: Capterra

77% Of Customers Don't Rely On Reviews That Are Older Than Three Months

Clients don't care how great your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Consumers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies ought to be continuously asking for reviews.

Source: Statuslabs

67% Of Consumers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when clients have to choose a service provider.

Source: DemandGenReport

Online Item Reviews About An Item Can Increase Its Conversion Rate By An Incredible 270 Percent

User review statistics show the purchase probability for an item with 5 reviews is 270 percent higher than the same product without reviews.

Source: Spiegel Research Center

Customers Could Spend 31% More With A Business That Has Great Reviews

Take note of this fact. The better other users explain your service or product, the more money you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30% of customers who read consumer reviews, agree that it increases their buying confidence.

Companies use the reviews to enhance their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

15 Percent Of Users Don't Trust Businesses With No Online Reviews

No trust indicates no interactions. 15% of prospective consumers will not even think about working with a business they can't discover viewpoints about.

Source: Statuslabs

American Buyers Consider "Product Performance" To Be The Most Valuable Information In Product Reviews

They focus on different aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of US consumers.

Source: Statista

89% Of Consumers Read A Companies Replies To Reviews

Not only do many clients check out the review replies, 30% of them hold them in high regard. Practically 96% read the feedback to their own reviews.

Source: Brightlocal

Only 6 Percent Of Consumers Don't Trust Client Reviews At All

According to client review statistics, a whopping 19% of customers constantly rely on online reviews and never ever a buy without reading reviews first.

Source: Statista

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

88% Of Executives Consider Reputation Risk As A Leading Business Issue

Reputation management stats suggest a business's reputation doesn't affect just the consumers. Prospective team members also look at ratings and read reviews.

Source: Deloitte

70% Of Consumers Choose To Learn About A Business Through Reviews And Short Articles, Rather Than Ads

Ads are all well and good, however it's worth attempting a different approach also. Reviews are by far the very best way to discover the truth about a service or product.

Source: Statuslabs