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Consumers Might Spend 31 Percent More With A Business That Has Fantastic Reviews
Pay attention to this fact. The more detailed other users explain your product and services, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
Over Half Of Individuals Aged 25 To 34 Wrote Reviews
According to Statista, the younger generations are reportedly the more vocal ones.
Source: Statista
70% Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out much more reviews to get an idea of how business is actually doing. Don't depend on that fact alone.
Source: Brightlocal
A Lot Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a negative or average one.
Source: Brightlocal
67% Of Consumers Admit Reviews Are A "Very Important" Factor When Choosing A Service Provider
Reviews have an enormous effect on their decision when clients have to pick a solution provider.
Source: DemandGenReport
86% Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most valuable resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you provide them a great experience.
Source: Brightlocal
Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for an item with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
30% Of Consumers Feel Positive About A Business Which Answers Online Reviews
Staying connected with your consumers creates trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.
As you might anticipate, clients who feel this way are more willing to spend more money with a business.
Source: Statuslabs
77% Of Users Do Not Trust Reviews That Are Older Than 3 Months
Clients don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies need to be constantly requesting reviews.
Source: Statuslabs
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Stats reveal that reviews were more beneficial than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to choose not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
15% Of Consumers Do Not Trust Businesses Without Online Reviews
No trust suggests no interactions. 15% of possible clients will not even think about working with a business they can't discover opinions about.
Source: Statuslabs
USA Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on different aspects of the shopping experience when people read reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.
Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US clients.
Source: Statista
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat consumers well normally prosper, review sites help make sure of that.
Source: Statuslabs
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Enhanced Their Shopping Experience In 2017
30 percent of customers who check out client reviews, agree that it increases their buying confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
60 Percent Of Customers Refer To Blog And Social Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and ranking statistics show individuals value the opinion of peers more than any other material.
Source: Collective Bias
91% Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review statistics put consumers' reviews as the most reliable source of recommendations. Online reviews usually carry the exact same weight as suggestions from friends and family.
Source: Brightlocal