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Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270%
User review stats reveal the purchase possibility for an item with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
30% Of Clients Feel Comfortable With A Business Which Answers Online Reviews
Keeping in touch with your clients develops trust. Even something as simple as reacting to their reviews and remarks can make them feel valued.
As you may anticipate, customers who feel this way are going to spend more money with a business.
Source: Statuslabs
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review statistics show the basic popularity of a website can just presume when it concerns trust.
Source: Review Trackers
Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
53% Of Customers Expect Businesses To Reply Within A Week To Unfavorable Reviews
Online review stats prove that 63% of customer reviews remain without a response. That's too bad, since those businesses are losing consumers that way.
Source: Review Trackers
The Majority Of People Aged 25 To 34 Gave Reviews
According to Statista, the more youthful generations are clearly the more vocal ones.
Source: Statista
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US consumers consider reviews as 'very influential'.
To highlight the importance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those same clients are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
89% Of Customers Want To Read Reviews Using Their Smartphones
Be it by means of an app or a mobile browser, people prefer to read reviews on their phones.
Source: Statista
77% Of Buyers Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how excellent your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Consumers know businesses lose their touch all the time, which is why most of them regard older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social networks. With men being twice as likely to be affected than ladies.
Reviews and ranking stats show people value the viewpoint of peers more than any other material.
Source: Collective Bias
67% Of Consumers Claim Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
When clients have to pick a solution provider, reviews have a huge impact on their decision.
Source: DemandGenReport
United States Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews
They focus on various aspects of the shopping experience when people check out reviews. However according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista