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A One Star Increase In Score Can Cause A 5% To 9% Boost In Business Income
Businesses that treat customers well generally succeed, review websites help ensure of that.
Source: Statuslabs
67% Of Customers Claim Reviews Are A "Extremely Important" Factor When Selecting A Solution Provider
Reviews have an enormous impact on their decision when clients have to choose a solution provider.
Source: DemandGenReport
49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision
Consumers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.
The share of customers, who pay attention to the variety of reviews is presently at 46%.
Source: Brightlocal
52% Of Customers Trust A Product More If It Has Negative Reviews Too
We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Consumers expect to see some negative reviews.
Source: Capterra
Google Represents 57.5% Of All Reviews Across The Globe
Google is in the lead here, followed by Facebook as a remote second.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Clients
24% of US buyers consider reviews as 'exceptionally influential'.
To highlight the value of online reviews and scores, did you understand that 81 percent of consumers will pay more for a product with reviews and those very same customers are likewise ready to accept slower shipping times for such products.
Source: Turntonetworks
Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses actually make use of them.
Although we now understand why consumer reviews are so powerful, many businesses apparently do not.
Source: LsaInsider
89% Of Consumers Prefer To Read Reviews On Their Mobile Devices
Be it through an app or a mobile browser, most people choose to read reviews on their phones.
Source: Statista
15 Percent Of Clients Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15% of possible consumers won't even think about working with a business they can't discover opinions about.
Source: Statuslabs
90 Percent Of Users Need Less Than 10 Reviews To Form A Viewpoint About A Business
You know what people state about first impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
If you do not have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
61 Percent Of Local Businesses Have An Average Score Of 4 Or 5 Stars
Typically 2 out of 3 companies have good and exceptional scores. Just 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
American Buyers View "Product Performance" To Be The Most Helpful Detail In Product Reviews
When individuals read reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US clients.
Source: Statista
53% Of Consumers Expect Businesses To Respond Within A Week To Negative Reviews
Online review stats show that 63% of client reviews remain without a reply. That's too bad, because those businesses are losing clients that way.
Source: Review Trackers
When Buying Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista