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88% Of Executives View Reputation Risk As A Top Business Concern
Reputation management stats indicate a company's reputation does not impact simply the customers. Potential team members likewise take a look at rankings and read reviews.
Source: Deloitte
Reviews Are The 3rd Most Influential Ranking Factor For Google's Local 3 Pack
Review signals (amount, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
61% Of Local Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically two thirds of companies have great and awesome scores. Only 5% of businesses have a score listed below three stars.
Source: Brightlocal
30% Of Customers Feel Favorable To A Business Which Responds To Online Reviews
Corresponding with your consumers establishes trust. Even something as basic as reacting to their remarks and reviews can make them feel valued.
As you might expect, clients who feel this way are happy to spend more cash with a company.
Source: Statuslabs
15% Of Consumers Don't Trust Businesses Without Any Online Reviews
No trust means no interactions. 15% of possible customers won't even consider doing business with a company they can't discover viewpoints about.
Source: Statuslabs
Favorable Reviews Motivate 68 Percent Of Consumers To Choose Local Businesses
Since the vast bulk of customers read reviews, you'd want yours to be appealing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing choices are made quickly.
Online reviews are obviously convincing, yet marketers have not necessarily come to value the power of them.
Source: Martech Zone
64% Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30 percent of consumers who check out client reviews, agree that it increases their purchasing confidence.
Businesses use the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
72 Percent Of Clients Won't Take Action Unless They Read Some Reviews
Irrespective of how enticing your marketing is, you still need customer reviews. There's no other way around it. Customers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
Customers Might Invest 31 Percent More With A Business That Has Great Reviews
Take note of this statistic. The more detailed other users explain your services or product, the more cash you can charge and consumer review statistics reveal to us exactly just how much more.
Source: Martech Zone
74% Of Local Businesses Have At Least One Google Review
A single review is far from enough to enhance your website's SERP ranking.
Taking a look at online ratings data, we discovered that a company requires to have at least 40 reviews before visitors "Award" it with a star.
Source: Brightlocal