Majority Of Customers Won't Use A Company If It Has Less Than A 4 Star Ranking

This stat is one of lots of that show the value of online scores. Now that news of client complete satisfaction travels this fast, keeping your customers delighted is more crucial than ever.

57% of customers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

Additionally, 11 percent looked only for services with a best five star ranking.

Source: Brightlocal

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a substantial influence on your business.

A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can offer a mind-blowing 44% boost.

Source: RevLocal

More Than Four Negative Reviews About A Business Or Service Might Reduce Sales By 70%

One negative review suffices for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

15 Percent Of Users Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15 percent of potential consumers won't even think about doing business with a business they can't find viewpoints about.

Source: Statuslabs

70% Of Consumers Need To Read At Least Four Reviews Before They Can Trust A Business

4 reviews may be too few. The majority of people read much more reviews to get a better idea of how the business is in fact doing. Do not depend upon that fact alone.

Source: Brightlocal

88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display ads at 49%.

Source: Statista

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a supplier. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a negative or mediocre one.

Source: Brightlocal

52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also

We already touched upon the positive and negative reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. Consumers expect to see some negative reviews.

Source: Capterra

If A Business Deals With Issues Quickly And Effectively, 95% Of Disappointed Customers Will Return To A Company

Customers don't expect you to be perfect. They do anticipate you to resolve things when they go wrong. If there is absolutely nothing else a company can do to solve an issue, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

89% Of Consumers Read A Companies Reactions To Reviews

Not only do the majority of clients read the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

91% Of Millennials Rely On Online Reviews As Much As Friends And Family

Online review stats put clients' reviews as the most credible source of suggestions. Online reviews typically bring the very same weight as suggestions from family and friends.

Source: Brightlocal

67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

When clients have to choose a solution provider, reviews have an enormous effect on their decision.

Source: DemandGenReport

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's buyers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Consumers Might Invest 31% More With A Business That Has Excellent Reviews

Take notice of this fact. The more detailed other users explain your service or product, the more cash you can charge and consumer review stats show us exactly just how much more.

Source: Martech Zone

Google Accounts For 57.5 Percent Of All Reviews World Wide

Google is the clear winner as far as distribution goes, but they are not the only ones in the game.

These are the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers