Because They Want To Purchase A Service Or An Item And Want To Get The Facts About The Businesses Items And Services, 82% Of Consumers Go To Review Sites.

Review sites are locations that customers go to get the facts about a product, business or service . Since they have actually already formed a purchase decision, users come. The bulk of them (89 percent) purchase within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

A Lot Of Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends show individuals prefer to comment if they had a positive experience, rather than a average or negative one.

Source: Brightlocal

88% Of Executives Judge Reputation Risk As A Leading Business Issue

Reputation management stats suggest a company's reputation doesn't affect just the clients. Potential team members likewise take a look at scores and read reviews.

Source: Deloitte

30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews

Corresponding with your customers builds their trust. Even something like reacting to their remarks and reviews can make them feel valued.

As you might expect, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

74% Of Regional Businesses Have At A Minimum, 1 Google Review

One review is far from enough to improve your site's SERP ranking.

Looking at online scores stats, we found out that a business needs to have a minimum of 40 reviews before users "Award" it with a star.

Source: Brightlocal

73% Of Consumers Think Written Reviews Are More Important Than Star And Number Rankings

Online review data make it clear individuals aren't satisfied with ratings alone.

Written reviews make the statistics appear more authentic which is what the would-be consumers are trying to find. Almost a third of customers say written reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.

Source: Fan and Fuel

71% Of Millennials Search Customer Reviews Of Expert Services

Over half of all individuals in need of an expert service rely on online reviews.

According to online reviews stats, 59% utilized online reviews to pick a lawyer or a physician.

Younger people (age 18-35) are much more inclined to employ a professional based upon online reviews. Just 19% of millennials will consider employing a legal representative without any.

Source: Thomson Reuters

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Clients

24% of US buyers consider reviews as 'exceptionally influential'.

To show the importance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same consumers are also happy to accept slower shipping times for such products.

Source: Turntonetworks

64% Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of consumers who check out consumer reviews, concur that it increases their purchasing confidence.

Businesses utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

91 Percent Of Millennials Rely On Online Reviews As Much As Loved Ones

Online review stats position consumers' reviews as the most credible source of suggestions. Online reviews generally bring the exact same weight as suggestions from friends and family.

Source: Brightlocal

Customer Reviews On Items Are Relied On Practically 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, manufacturers' descriptions are generally ads.

Source: Martech Zone

More Than Four Negative Reviews About A Company Or Product Might Decrease Sales By 70 Percent

One negative review suffices for 35 percent of a site's visitors to decide not to purchase. Three negative reviews can cost a business 59% less sales.

Naturally, they can be compensated by the sheer variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two thirds of customers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Also

We already touched upon the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. Consumers expect to see some unfavorable reviews.

Source: Capterra

61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars

Generally two-thirds of businesses have excellent and great rankings. Only 5% of businesses have a score listed below 3 stars.

Source: Brightlocal

72% Of Customers Won't Take Action Unless They Check Out Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There is no other way around it. Clients are still willing to hear you out, however they trust other individuals more.

Source: My Testimonial Engine