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60 Percent Of Consumers Seek Advice From Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is influenced substantially by blogs and reviews on social media. With men being twice as likely to be influenced than ladies.
Reviews and score stats reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can likewise affect our purchasing preferences.
According to social reviews data, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that 4 out of five users are more likely to rely on a local business.
Source: RevLocal
Online Product Reviews About An Item Can Raise Its Conversion Rate By An Unprecedented 270 Percent
User review stats show the purchase probability for a product with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center
A One Star Increase In Ranking Can Result In A 5% To 9% Boost In Business Profits
Businesses that treat clients fairly normally succeed, review sites help make sure of that.
Source: Statuslabs
Consumers Reading Reviews On A Mobile Phone Are 127% More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Purchasing choices are made rapidly.
Online reviews are obviously persuasive, yet online marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
Positive Reviews Encourage 68 Percent Of Customers To Choose Local Businesses
Considering that the large majority of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
63.6 Percent Of Customers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) last.
These online review stats show the general popularity of a website can just go so far when it comes to trust.
Source: Review Trackers
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their result on customers. However, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are favorable. Consumers expect to see some unfavorable reviews.
Source: Capterra
Consumers Could Invest 31 Percent More With A Business That Has Great Reviews
Take notice of this statistic. The better other users explain your services or product, the more cash you can charge and customer review statistics reveal to us precisely just how much more.
Source: Martech Zone
Software Application Reviews Impact Over 98% Of All Buyers
18% of software application buyers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the money they invest at your business. If you give them a good experience, they will be willing to share it.
Source: Brightlocal
91% Of Companies Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee
The 86% of businesses question the integrity of online reviews. However, they realize the huge effect user ratings have on their business. Undesirable customer or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Customers
24% of US shoppers consider reviews as 'extremely influential'.
To highlight the significance of online reviews and scores, did you know that 81% of customers will pay more for a product with reviews and those very same customers are likewise happy to accept slower shipping times for such products.
Source: Turntonetworks