61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars

Overall 2 out of 3 businesses have great and outstanding ratings. Only 5% of businesses have a rating below 3 stars.

Source: Brightlocal

Software Reviews Impact Over 98% Of All Purchasers

18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Since They Want To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82 Percent Of Customers Check Out Review Sites.

Review websites are locations that people go to get the truth about a item, service or business . Since they have currently formed a purchase decision, users come. The bulk of them (89 percent) buy within a week of their visit. And 29 percent do so in 24 hours.

Source: RevLocal

91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Employee

The 86% of companies doubt the integrity of online reviews. Nevertheless, they realize the enormous impact user rankings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Clients

24% of US consumers consider reviews as 'exceptionally influential'.

To highlight the significance of online reviews and ratings, did you know that 81 percent of consumers will pay more for a product with reviews and those exact same clients are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

53% Of Consumers Anticipate Companies To Respond Within A Week To Negative Reviews

Online review statistics show that 63% of consumer reviews go on without a reply. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family

Online review stats put clients' reviews as the most trustworthy source of suggestions. Online reviews usually bring the very same weight as recommendations from friends and family.

Source: Brightlocal

15 Percent Of Visitors Do Not Trust Businesses Without Online Reviews

No trust suggests no interactions. 15 percent of potential consumers won't even consider working with a company they can't find opinions about.

Source: Statuslabs

88% Of Executives Judge Reputation Risk As A Top Business Concern

Reputation management stats show a business's reputation doesn't impact just the consumers. Potential team members also take a look at ratings and take a look at reviews.

Source: Deloitte

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Corresponding with your customers creates trust. Even something like responding to their reviews and remarks can make them feel appreciated.

As you may expect, customers who feel this way are happy to spend more cash with a business.

Source: Statuslabs

70% Of Consumers Prefer To Find Out About A Business Via Posts And Reviews, Rather Than Advertisements

Ads are all well and good, but it deserves trying a different approach as well. Reviews are without a doubt the very best way to discover the truth about a service or product.

Source: Statuslabs

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being twice as likely to be influenced than women.

Reviews and score stats show people value the viewpoint of peers more than any other material.

Source: Collective Bias

Reviews Published On Twitter Can Help Grow Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.

Source: Yotpo

When Buying Home Electronic Devices, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect

Data reveal that reviews were more successful than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

52% Of Customers Rely On A Product More If It Has Negative Reviews As Well

We already discussed the positive and negative reviews and their impact on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Customers expect to see some unfavorable reviews.

Source: Capterra

If A Company Makes An Effort To Solve Problems Quickly And Effectively, 95% Of Unsatisfied Consumers Will Return To A Company

Customers don't expect you to be perfect. They do anticipate you to remedy things when they go wrong. If there's absolutely nothing else a business can do to deal with a problem, a simple coupon can say "We're sorry" in a more enticing way.

Source: SocialMediaToday

US Shoppers Regard "Product Performance" To Be The Most Useful Information In Product Reviews

They focus on different aspects of the shopping experience when individuals check out reviews. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista