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Online Product Reviews About A Product Can Improve Its Conversion Rate By A Whopping 270 Percent
User review statistics show the purchase likelihood for a product with five reviews is 270% higher than the very same item without reviews.
Source: Spiegel Research Center
Reviews Are The 3rd Most Prominent Ranking Factor For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
86% Of Customers Would Think About Composing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they spend at your business. They will be willing to share it if you provide them a good experience.
Source: Brightlocal
77% Of Consumers Would Likely Leave A Review If They Were Asked
More than a 35% would do it to notify others about their customer encounter and 24% would likely direct their review to the company itself.
Over a 26% would want to post a review to help other individuals with their decision making process.
Source: Podium
67% Of Customers Say Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have an enormous effect on their decision when customers have to pick a service provider.
Source: DemandGenReport
83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those asked, 80% of customers did submit a review. Overall, businesses have asked 66% of all consumers to leave a review on their company.
Source: Brightlocal
91 Percent Of Millennials Trust Online Reviews As Much As Family And Friends
Online review stats place clients' reviews as the most trustworthy source of recommendations. Online reviews generally carry the same weight as guidance from friends and family.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early In The Buying Process
Let's say you wish to purchase a new automobile and there are numerous models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly select a model that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews go on without a reply. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
Software Application Reviews Influence Over 98 Percent Of All Buyers
18 percent of software buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on only 2% of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of American Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To illustrate the significance of online reviews and rankings, did you know that 81 percent of consumers will pay more for an item with reviews and those very same customers are also ready to accept slower shipping times for such items.
Source: Turntonetworks
A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Earnings
Businesses that treat clients fairly generally flourish, review websites help make certain of that.
Source: Statuslabs
Favorable Reviews Motivate 68 Percent Of Consumers To Use Local Businesses
Since the huge majority of customers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive force for users to spend more time on your website. According to online review stats, individuals devote more than five times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
30% Of Clients Feel Comfortable With A Company Which Responds To Online Reviews
Keeping in touch with your consumers builds their trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are happy to spend more money with a business.
Source: Statuslabs
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people read much more reviews to get a clear view of how business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal