52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already discussed the negative and positive reviews and their result on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are positive. People expect to see some unfavorable reviews.

Source: Capterra

67% Of Consumers Admit Reviews Are A "Extremely Important" Factor When Picking A Service Provider

Reviews have a massive effect on their decision when consumers have to choose a service provider.

Source: DemandGenReport

89% Of Consumers Choose To Read Reviews On Their Mobile Phones

Be it through an app or a mobile web browser, consumers choose to read reviews on their phones.

Source: Statista

Reviews Published On Twitter Can Help Increase Sales By 6.46%

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

30% Of Consumers Feel Comfortable With A Business Which Responds To Online Reviews

Corresponding with your consumers establishes trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may expect, clients who feel this way are going to invest more money with a business.

Source: Statuslabs

If It Has Less Than A 4 Star Score, More Than Half Of Customers Will Not Use An Organisation

This stat is one of lots of that illustrate the importance of online scores. Now that news of consumer complete satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57% of customers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked just for companies with an ideal five star score.

Source: Brightlocal

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

More youthful people understand the value of being informed. User-generated material has an unassailable effect on consumers.

They will understand what they've been missing out on if businesses stop to consider the power of consumer reviews over millennials. Older individuals are various though, just 6% of individuals aged 55 or older read reviews.

Source: Brightlocal

If They Were Asked, 77% Of Customers Would Most Likely Leave A Review

More than a 35% would do it to notify others about their customer experience and 24% would undoubtedly direct their review to the business itself.

Over a 26% would want to leave a review to help other individuals with their decision making process.

Source: Podium

Over Half Of Consumers Aged 25-34 Submitted Reviews

According to Statista, the younger generations are unsurprisingly the more vocal ones.

Source: Statista

53% Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's buyers are wary and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.

Source: Statista

Online Product Reviews About A Product Can Amplify Its Conversion Rate By A Staggering 270%

User review statistics reveal the purchase probability for an item with 5 reviews is 270% higher than the very same product without reviews.

Source: Spiegel Research Center

Software Application Reviews Impact Over 98% Of All Buyers

18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

89% Of Consumers Read A Businesses Reactions To Reviews

Not only do most consumers check out the review replies, 30% of them hold them in high regard. Practically 96% read the replies to their own reviews.

Source: Brightlocal

Due To The Fact That They Want To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Sites.

Users come since they have already formed a buying decision. The majority of them (89 percent) purchase within a week of their visit.

Source: RevLocal

77% Of Users Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.

It is for this reason that businesses need to be constantly asking for reviews.

Source: Statuslabs

USA Shoppers Consider "Product Performance" To Be The Most Helpful Info In Product Reviews

They focus on various aspects of the shopping experience when people read reviews. But according to online review stats, 60% of them are most thinking about the product's performance.

Customer satisfaction, product quality and quality over time are the next couple of considerations for more than 50% of USA clients.

Source: Statista