30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Corresponding with your clients creates trust. Even something as basic as responding to their comments and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are happy to invest more money with a business.

Source: Statuslabs

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on only 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

The Majority Of Shoppers Aged 25-34 Submitted Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

63.6% Of Customers Go To Google To Look For Reviews Of A Business

Considering the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) last.

These online review statistics show the general appeal of a website can only go so far when it comes to trust.

Source: Review Trackers

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Clients don't care how good your service or product was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them find older reviews irrelevant.

It is for this reason that companies ought to be continuously requesting reviews.

Source: Statuslabs

88% Of Executives Regard Reputation Risk As A Top Business Concern

Reputation management stats indicate a company's reputation doesn't impact simply the customers. Potential employees likewise look at scores and take a look at reviews.

Source: Deloitte

61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Overall 2 out of 3 businesses have good and outstanding ratings. Only 5% of companies have a rating below three stars.

Source: Brightlocal

When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect

Statistics reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.

Source: Statista

83 Percent Of Customers Do Not Trust Advertising

The conventional channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust advertisements choose to pay attention to clients' suggestions online.

Source: Statuslabs

74 Percent Of Regional Businesses Have At Least One Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online ratings stats, we discovered that a company needs to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal

If It Has Less Than A 4 Star Ranking, More Than Half Of Consumers Won't Use A Business

This stat is among many that illustrate the value of online scores. Now that news of consumer complete satisfaction travels this quick, keeping your customers happy is more crucial than ever.

57 percent of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Moreover, 11 percent looked only for companies with a perfect five star rating.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Post A Review

More than a 35% would post a review to educate others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to submit a review to help other individuals with their decision making process.

Source: Podium

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Purchase Than Desktop Users

Mobile users prefer to get things done much faster. Purchasing decisions are made quickly.

Online reviews are certainly convincing, yet marketers haven't always come to value the power of them.

Source: Martech Zone

86 Percent Of Consumers Would Consider Composing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the cash they spend at your business. They will be willing to share it if you offer them a great experience.

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10 Percent

Online review statistics show user-generated content can do wonders in regards to conversions.

A single review can have an enormous impact on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44% increase.

Source: RevLocal