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89% Of Consumers Review A Businesses Replies To Reviews
Not only do the majority of clients check out the review replies, 30% of them value them highly. Almost 96% read the reactions to their own reviews.
Source: Brightlocal
Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses
More youthful people understand the worth of being informed. User-generated content has an unassailable impact on consumers.
If businesses stop to consider the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are various though, just 6% of individuals aged 55 or older read reviews.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a brand-new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read reviews.
With the help of other customers, you quickly choose one that works for you. That's how favorable reviews transform consumers into consumers.
Source: Consumer Affairs
Buyers Reading Reviews On A Mobile Device Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. For that reason, purchasing decisions are made rapidly.
Online reviews are obviously convincing, yet marketers haven't necessarily come to appreciate the power of them.
Source: Martech Zone
91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family
Online review statistics place customers' reviews as the most trustworthy source of recommendations. Online reviews usually bring the very same weight as guidance from family and friends.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Product May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Positive Reviews Encourage 68% Of Consumers To Choose A Local Business
Considering that the large majority of consumers check out reviews, you'd want yours to be appealing to brand-new customers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat clients fairly usually flourish, review sites help ensure of that.
Source: Statuslabs
60 Percent Of Customers Consult Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping
In-store shopping is affected considerably by blogs and reviews on social networks. With males being twice as likely to be influenced than women.
Reviews and score stats reveal people value the viewpoint of peers more than any other material.
Source: Collective Bias
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of USA Clients
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the importance of online reviews and rankings, did you know that 81% of consumers will pay more for a product with reviews and those same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks
90 Percent Of Site Visitors Need Less Than 10 Reviews To Form An Opinion About A Business
You know what people state about impressions, right?
Users get their impression of your businesses through reviews. Normally through less than 10 of them.
Think about asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
30% Of Clients Feel Comfortable With A Company Which Answers Online Reviews
Staying connected with your customers creates trust. Even something as basic as reacting to their comments and reviews can make them feel appreciated.
As you might anticipate, clients who feel this way are going to invest more cash with a business.
Source: Statuslabs