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Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
If It Has Negative Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are fake. People anticipate to see some unfavorable reviews.
Source: Capterra
The Majority Of Consumers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are plainly the more vocal ones.
Source: Statista
71% Of Millennials Browse Customer Reviews Of Expert Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% used online reviews to select an attorney or a doctor.
Younger people (age 18-35) are even more likely to work with a professional based upon online reviews. Just 19% of millennials will consider working with an attorney without any.
Source: Thomson Reuters
Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also affect our purchasing decisions.
According to social media reviews data, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that four out of 5 users are most likely to trust a local business.
Source: RevLocal
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Stats reveal that reviews were more effective than Television advertisements at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Google Represents 57.5% Of All Reviews All Over The World
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.
Source: Review Trackers
53% Of Consumers Expect Businesses To Respond Within A Week To Unfavorable Reviews
Online review statistics show that 63% of consumer reviews stay without a reply. That's regrettable, since those companies are losing consumers that way.
Source: Review Trackers
61 Percent Of Local Businesses Have A Typical Ranking Of 4 Or 5 Stars
Generally two thirds of businesses have excellent and awesome rankings. Just 5% of companies have a ranking listed below three stars.
Source: Brightlocal
Because They Desire To Acquire A Service Or A Product And Desire To Get The Facts About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Websites.
Users come since they have actually currently formed a buying decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
Many Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they've gone to a vendor. Online review trends show people choose to comment if they had a positive experience, rather than a negative or mediocre one.
Source: Brightlocal
Clients Might Spend 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The more detailed other users explain your services or product, the more money you can charge and consumer review statistics show us precisely how much more.
Source: Martech Zone
91 Percent Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats position customers' reviews as the most trustworthy source of recommendations. Online reviews generally bring the exact same weight as advice from loved ones.
Source: Brightlocal