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Software Application Reviews Impact Over 98 Percent Of All Purchasers
18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new car and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.
With the help of other customers, you manage to select one that works for you. That's how favorable reviews convert customers into customers.
Source: Consumer Affairs
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
83% Of All Younger Consumers Were Asked To Give A Review Recently
Of those asked, 80% of consumers did submit a review. In general, companies have asked 66% of all customers to leave a review on their business.
Source: Brightlocal
Customer Reviews On Products Are Trusted Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples opinions before they ever trust what the manufacturer states. The reason, makers' descriptions are generally advertisements.
Source: Martech Zone
Customers Could Invest 31% More With A Business That Has Great Reviews
Take note of this statistic. The more detailed other users explain your service or product, the more cash you can charge and consumer review statistics show us exactly just how much more.
Source: Martech Zone
Unfavorable Reviews Can Improve Conversion By As Much As 85 Percent
It sounds crazy, but negative reviews can be a positive force for users to devote more time on your website. According to online review data, people devote more than five times as long on a website when they read negative reviews.
When there are a mix of positives and negatives, more than two-thirds of users trust reviews more. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.
Source: Reevoo
Only 6% Of Customers Do Not Rely On Client Reviews At All
According to consumer review stats, a massive 19% of customers always rely on online reviews and never ever a make a purchase without checking out reviews.
Source: Statista
Google Represents 57.5 Percent Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
53% Of Consumers Anticipate Companies To Respond Within A Week To Unfavorable Reviews
Online review stats show that 63% of customer reviews remain without a reaction. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. However, they realize the huge effect user ratings have on their business. Unfavorable client or employee reviews can affect 90% of job seekers.
Source: Career Arc
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Businesses
More youthful individuals understand the worth of being informed. User-generated material has an indisputable influence on customers.
If businesses stop to consider the power of customer reviews over millennials, they will realize what they've been missing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses
Since the vast bulk of customers read reviews, you would want yours to be enticing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social media which can also affect our buying preferences.
According to social media reviews data, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal
91% Of Millennials Rely On Online Reviews As Much As Friends And Family
Online review stats place consumers' reviews as the most reliable source of suggestions. Online reviews typically bring the same weight as advice from friends and family.
Source: Brightlocal
89% Of Consumers Like To Read Reviews Using Their Mobile Devices
Be it via an app or a mobile internet browser, clients choose to read reviews on their phones.
Source: Statista
98 Percent Of Yelp's Visitors Bought From A Business They Found On The Site
Typically, 142 million customers go to Yelp every month. If you haven't declared your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal