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Online Item Reviews About A Product Can Raise Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase possibility for an item with five reviews is 270% higher than the exact same product without reviews.
Source: Spiegel Research Center
Reviews Published On Twitter Can Boost Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, but negative reviews can be a positive factor for users to devote more time on your site. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.
When there are a mix of negatives and positives, more than two-thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review stats clarify that 63% of consumer reviews go on without a response. That's regrettable, because those companies are losing clients that way.
Source: Review Trackers
Consumer Reviews On Items Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the makers' description. Individuals trust other peoples viewpoints before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are basically advertisements.
Source: Martech Zone
Online Reviews Impact 67.7% Of Customer Buying Decisions
More than 2 thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
The Majority Of Consumers Aged 25-34 Submitted Reviews
According to Statista, the more youthful generations are reportedly the more vocal ones.
Source: Statista
89% Of Customers Prefer To Read Reviews Using Their Smart Devices
Be it by means of an app or a mobile internet browser, people today prefer to read reviews on their smart phones.
Source: Statista
53% Of Americans Consider Product Reviews And Rankings As The Most Important Part Of Online Shopping.
Today's shoppers are smart and desire the very best bang for their dollar. It's not surprising that that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Positive Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Since the large majority of consumers check out reviews, you'd want yours to be enticing to new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
77% Of Individuals Don't Trust Reviews That Are Older Than Three Months
Clients don't care how excellent your service or product was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews unimportant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Since They Want To Buy A Service Or A Product And Want To Get The Truth About The Businesses Items And Services, 82% Of Customers Go To Review Websites.
Users come due to the fact that they have actually currently formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56% of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies actually utilize them.
Although we now understand why customer reviews are so effective, a lot of businesses apparently do not.
Source: LsaInsider
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have gone to a supplier. Online review trends show people choose to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
If A Company Manages To Fix Issues Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Return To A Business
Clients don't expect you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a company can do to deal with an issue, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
91% Of Businesses Think The Business's Star Rating Can Determine Whether They Win Or Lose A Potential Team Member
The 86% of businesses question the integrity of online reviews. Nonetheless, they realize the enormous effect user scores have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal