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98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website
Normally, 142 million customers go to Yelp each month. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't benefiting from their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact use them.
Although we now understand why client reviews are so effective, most businesses apparently don't.
Source: LsaInsider
Facebook Reviews Impact More Than 50 Percent Of Customers' Buying Decisions
Facebook is currently the most popular social network which can also influence our purchasing decisions.
According to social reviews stats, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to trust a local business.
Source: RevLocal
More Than 4 Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent
One negative review is enough for 35 percent of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Since They Desire To Buy A Service Or An Item And Want To Get The Truth About The Businesses Products And Services, 82% Of Customers Visit Review Sites.
Review websites are locations that customers go to get the truth about a business, service or product . Due to the fact that they have currently formed a purchase decision, users come. The majority of them (89%) purchase within a week of their visit. And 29% do so within 24 hours.
Source: RevLocal
63.6% Of Consumers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review stats reveal the basic popularity of a site can just presume when it comes to trust.
Source: Review Trackers
83% Of All Younger Consumers Were Asked To Submit A Review Recently
Of those invited, 80% of consumers did give a review. Overall, businesses have asked 66% of all customers to give a review on their business.
Source: Brightlocal
Software Reviews Influence Over 98% Of All Buyers
18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.
Source: Capterra
One-half Of All Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful individuals understand the value of being informed. User-generated content has an indisputable effect on consumers.
They will understand what they've been missing out on if businesses stop to consider the power of client reviews over millennials. Older people are various though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star score is the first thing customers see. Still, users take notice of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of USA customers.
Source: Statista
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision
Customers value not just the quality or nature of the reviews, however they consider their number and recency also.
The share of consumers, who take notice of the number of reviews is presently at 46 percent.
Source: Brightlocal
53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats prove that 63% of customer reviews stay without a reply. That's too bad, due to the fact that those businesses are losing clients that way.
Source: Review Trackers
53% Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of Online Shopping.
Today's buyers are smart and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase possibility for an item with five reviews is 270% higher than the same item without reviews.
Source: Spiegel Research Center