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91 Percent Of Millennials Trust Online Reviews As Much As Friends And Family
Online review stats put consumers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as guidance from family and friends.
Source: Brightlocal
83% Of All Younger Clients Were Invited To Submit A Review Recently
Of those invited, 80% of clients did leave a review. Overall, companies have asked 66% of all customers to submit a review on their company.
Source: Brightlocal
89% Of Consumers Read A Companies Reactions To Reviews
Not only do a lot of shoppers check out the review replies, 30% of them value them highly. Almost 96% read the feedback to their own reviews.
Source: Brightlocal
67% Of Customers Say Reviews Are A "Very Important" Factor When Choosing A Solution Provider
Reviews have a huge effect on their decision when clients have to choose a solution provider.
Source: DemandGenReport
A Solitary Business Review Can Lift Its Conversions By 10 Percent
Online review statistics show user-generated material can do wonders in regards to conversions.
A single review can have a substantial impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can provide an astonishing 44 percent boost.
Source: RevLocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all people in need of a professional service rely on online reviews.
According to online reviews stats, 59% used online reviews to select an attorney or a doctor.
Young people (age 18-35) are even more inclined to work with a professional based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
82% Of Consumers Visit Review Websites Due To The Fact That They Wish To Purchase A Service Or An Item And Wish To Get The Truth About Business Product Or Services.
Users come because they have currently formed a purchase decision. The bulk of them (89 percent) buy within a week of their visit.
Source: RevLocal
More Than Four Negative Reviews About A Business Or Service May Decrease Sales By 70%
One negative review suffices for 35 percent of a site's visitors to choose not to purchase. Three negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Negative Reviews Can Boost Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive factor for users to devote more time on your site. According to online review data, individuals devote more than five times as long on a website when they read negative reviews.
More than two thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
More Than Half Of Individuals Aged 25-34 Wrote Reviews
According to Statista, the younger generations are apparently the more vocal ones.
Source: Statista
77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months
Clients don't care how great your product or service was in the past. Part of why online reviews matter is because they are fresh and relevant.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
Reviews Published On Twitter Can Improve Revenues By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo