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A Lone Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do miracles in regards to conversions.
A single review can have a substantial effect on your business.
A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent boost.
Source: RevLocal
If They Were Asked, 77% Of Clients Would Probably Leave A Review
More than a 35% would do it to inform others about their client encounter and 24% would likely direct their review to the company itself.
Over a 26% would be willing to submit a review to assist other individuals with their choice making process.
Source: Podium
15% Of Visitors Don't Trust Businesses Without Having Online Reviews
No trust means no interactions. 15% of potential consumers will not even consider doing business with a business they can't find viewpoints about.
Source: Statuslabs
63.6% Of Customers Visit Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review stats show the general popularity of a website can only go so far.
Source: Review Trackers
The Majority Of Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal individuals prefer to comment if they had a positive experience, rather than a negative or average one.
Source: Brightlocal
73% Of Customers Believe Customer Reviews Are More Crucial Than Star And Number Scores
Online review data make it clear people aren't pleased with scores alone.
Customer reviews make the statistics appear more authentic which is what the would-be consumers are searching for. Nearly a 3rd of customers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.
Source: Fan and Fuel
88% Of Americans Reported That Product Reviews Were The Most Influential Factor When Buying Home Electronics
Statistics reveal that reviews were more helpful than TV ads at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
Favorable Reviews Encourage 68 Percent Of Customers To Use A Local Business
Because the vast bulk of customers check out reviews, you would want yours to be appealing to new clients? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
74% Of Local Companies Have At A Minimum, 1 Google Review
One review is far from enough to improve your site's SERP ranking.
Looking at online scores statistics, we found out that a business requires to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of USA Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To illustrate the importance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such items.
Source: Turntonetworks
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all individuals in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a doctor or a lawyer.
Younger people (age 18-35) are even more inclined to work with a professional based upon online reviews. Just 19% of millennials will think about hiring an attorney without any.
Source: Thomson Reuters
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star rating is the first thing customers see. Still, users take notice of other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of United States customers.
Source: Statista
95% Of Dissatisfied Clients Will Return To A Business If A Business Deals With Issues Quickly And Efficiently
Consumers do not expect you to be perfect. They do expect you to resolve things when they go wrong. If there's absolutely nothing else a company can do to fix a concern, a simple coupon can say "We're sorry" in a more attractive way.
Source: SocialMediaToday
52% Of Customers Rely On A Product More If It Has Unfavorable Reviews Also
We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.
Source: Capterra