77% Of Customers Would Undoubtedly Give A Review If They Were Asked

More than a 35% would post a review to educate others about their consumer experience and 24% would rather direct their review to the company itself.

Over a 26% would be willing to give a review to assist other individuals with their choice making process.

Source: Podium

86% Of Consumers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the cash they spend at your business. They will be ready to share it if you give them a good experience.

Source: Brightlocal

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of customer reviews go on without a reply. That's too bad, due to the fact that those businesses are losing customers that way.

Source: Review Trackers

70 Percent Of Customers Need To Check Out At Least 4 Reviews Before They Can Rely On A Business

4 reviews may be too few. The majority of people check out many more reviews to get a better idea of how business is in fact doing. Do not depend on that figure alone.

Source: Brightlocal

53% Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.

Today's shoppers are smart and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Most Best-selling Items Have A Typical Score Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is abnormal to get perfect 5 star scores.

According to client rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Company

The star ranking is the first thing customers see. Still, users focus on other elements as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of USA customers.

Source: Statista

Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other peoples viewpoints before they ever trust what the maker states. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews

Staying connected with your customers builds their trust. Even something as simple as responding to their reviews and comments can make them feel appreciated.

As you may anticipate, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

60 Percent Of Consumers Check Out Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With men being two times as likely to be affected than ladies.

Reviews and rating data reveal people value the opinion of peers more than any other material.

Source: Collective Bias

49 Percent Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision

Customers value not only the quality or nature of the reviews, however they consider their number and recency too.

The share of consumers, who focus on the number of reviews is presently at 46 percent.

Source: Brightlocal

Online Product Reviews About A Product Can Raise Its Conversion Rate By A Whopping 270%

User review stats show the purchase probability for a product with five reviews is 270 percent higher than the same item without reviews.

Source: Spiegel Research Center

Only 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies in fact utilize them.

Although we now understand why client reviews are so effective, most businesses obviously don't.

Source: LsaInsider

64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their purchasing confidence.

Businesses use the reviews to improve their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

83% Of All Younger Clients Were Invited To Give A Review Recently

Of those invited, 80% of consumers did submit a review. In general, companies have actually asked 66% of all consumers to give a review on their company.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

People like to share their experience after they've gone to a vendor. Online review trends reveal people choose to comment if they had a positive experience, instead of a average or unfavorable one.

Source: Brightlocal