Software Application Reviews Impact Over 98 Percent Of All Buyers

18 percent of software application purchasers consider reviews to be a vital factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Positive Reviews Encourage 68% Of Consumers To Use Local Businesses

Because the huge majority of consumers read reviews, you would want yours to be appealing to brand-new customers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Only 44% Of Local Companies Have Actually Claimed Their Google My Business Listing

That's 56 percent of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are complimentary, a surprisingly low number of businesses in fact utilize them.

Although we now know why client reviews are so powerful, the majority of businesses apparently don't.

Source: LsaInsider

63.6% Of Customers Go To Google To Read Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the basic appeal of a site can just go so far.

Source: Review Trackers

United States Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Client satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of American consumers.

Source: Statista

30% Of Clients Feel Positive About A Business Which Answers Online Reviews

Keeping in touch with your clients creates trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.

As you might expect, customers who feel this way are going to spend more cash with a company.

Source: Statuslabs

Reviews Posted On Twitter Can Increase Online Sales By 6.46 Percent

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Google Represents 57.5% Of All Reviews All Over The World

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

73 Percent Of Customers Think Written Reviews Are More Important Than Star And Number Rankings

Online review stats make it clear individuals aren't satisfied with scores alone.

Customer reviews make the stats appear more genuine which is what the prospective customers are looking for. Practically a third of customers say composed reviews are the only function that makes them believe the websites' reviews are useful and relevant.

Source: Fan and Fuel

61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars

Generally two thirds of companies have great and exceptional scores. Just 5% of businesses have a score below three stars.

Source: Brightlocal

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews stay without a response. That's too bad, because those companies are losing consumers that way.

Source: Review Trackers

72% Of Customers Will Not Take Action Unless They Check Out Some Reviews

Regardless of how appealing your marketing is, you still need consumer reviews. There is no way around it. Customers are still willing to hear you out, however they trust other people more.

Source: My Testimonial Engine

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Organization

The star score is the first thing consumers see. Still, users take note of other elements too, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista

Only 6% Of Consumers Do Not Rely On Customer Reviews At All

According to consumer review statistics, a massive 19% of consumers always rely on online reviews and never a buy without reading reviews first.

Source: Statista

91 Percent Of Millennials Trust In Online Reviews As Much As Family And Friends

Online review statistics put consumers' reviews as the most trustworthy source of recommendations. Online reviews typically carry the very same weight as suggestions from friends and family.

Source: Brightlocal

Clients Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this statistic. The better other users describe your services or product, the more cash you can charge and consumer review stats show us precisely how much more.

Source: Martech Zone

77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months

Clients don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that businesses need to be continuously asking for reviews.

Source: Statuslabs

The Typical Review Length Has Become 65% Shorter Since 2010

Currently reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers