Positive Reviews Encourage 68% Of Consumers To Use Local Businesses

Considering that the huge majority of consumers read reviews, you would want yours to be appealing to brand-new clients? Keep them short, sweet and positive.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

67% Of Customers Claim Reviews Are A "Extremely Crucial" Factor When Choosing A Service Provider

When consumers have to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

The Average Review Length Has Actually Become 65% Much Shorter Since 2010

These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

If A Business Takes Care Of Issues Rapidly And Efficiently, 95% Of Unhappy Clients Will Return To A Company

Customers don't expect you to be perfect. When things go wrong, they do anticipate you to resolve things. If there's absolutely nothing else a company can do to deal with a concern, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

Only 6 Percent Of Customers Don't Rely On Client Reviews At All

According to client review statistics, a tremendous 19 percent of consumers always trust online reviews and never a purchase without reading reviews first.

Source: Statista

The Majority Of Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends show people prefer to comment if they had a favorable experience, instead of a mediocre or unfavorable one.

Source: Brightlocal

Reviews Shared On Twitter Can Help Increase Sales By 6.46 Percent

Online review statistics show that reviews shared on Twitter, do more to grow sales than those on any other social network.

Source: Yotpo

64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

88% Of Executives Regard Reputation Risk As A Leading Business Concern

Reputation management stats indicate a company's reputation doesn't impact just the customers. Potential team members likewise look at ratings and take a look at reviews.

Source: Deloitte

77% Of Customers Would Most Likely Give A Review If They Were Asked

More than a 35% would do it to advise others about their client encounter and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to leave a review to assist other people with their decision making process.

Source: Podium

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Will Not Use A Company

This stat is among lots of that show the importance of online scores. Now that news of customer satisfaction travels this fast, keeping your consumers happy is more vital than ever.

57 percent of customers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked only for companies with a best five star ranking.

Source: Brightlocal