15 Percent Of Customers Don't Trust Businesses Without Any Online Reviews

No trust implies no interactions. 15% of possible clients will not even consider working with a company they can't discover opinions about.

Source: Statuslabs

49% Of Customers Consider The Quantity Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not just the quality or nature of the reviews, however they consider their quantity and recency too.

The share of consumers, who pay attention to the number of reviews is currently at 46%.

Source: Brightlocal

83% Of Clients Don't Rely On Advertising

The traditional channels to reach consumers aren't as prominent as they utilized to be. The majority of users who no longer trust ads select to focus on clients' recommendations online.

Source: Statuslabs

61 Percent Of Local Businesses Have A Typical Score Of 4 Or 5 Stars

Overall 2 out of 3 companies have outstanding and awesome ratings. Only 5% of companies have a ranking below three stars.

Source: Brightlocal

30% Of Clients Feel Positive About A Business Which Reacts To Online Reviews

Keeping in touch with your clients establishes trust. Even something easy like reacting to their comments and reviews can make them feel appreciated.

As you may anticipate, clients who feel this way are going to invest more cash with a company.

Source: Statuslabs

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to purchase a brand-new vehicle and there are several models which fit your criteria. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly select a model that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews

Regardless of how captivating your marketing is, you still need client reviews. There is no other way around it. Customers are still happy to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

83% Of All Young Customers Were Invited To Leave A Review Recently

Of those invited, 80% of clients did leave a review. In general, companies have asked 66% of all clients to give a review on their company.

Source: Brightlocal

Negative Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to devote more time on your website. According to online review stats, individuals spend more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95 percent suspect censorship or fabricated reviews if there aren't any unfavorable ones.

Source: Reevoo

If They Were Asked, 77% Of Customers Would Undoubtedly Give A Review

More than a 35% would leave a review to inform others about their customer encounter and 24% would definitely direct their review to the company itself.

Over a 26% would want to post a review to help other individuals with their choice making process.

Source: Podium

More Than Half Of Customers Will Not Utilize An Organisation If It Has Less Than A 4 Star Score

This stat is one of numerous that highlight the value of online scores. Now that news of consumer fulfillment travels this fast, keeping your customers happy is more vital than ever.

57 percent of consumers have searched for business with more than four stars in 2018, which is up from 48% in 2017.

11 percent looked just for organizations with a perfect five star ranking.

Source: Brightlocal

Many Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they have visited a vendor. Online review trends show individuals choose to comment if they had a favorable experience, instead of a mediocre or negative one.

Source: Brightlocal

Reviews Are The Most Crucial Part Of The Purchase Decision For Over 90% Of USA Consumers

24% of US buyers consider reviews as 'exceptionally influential'.

To show the significance of online reviews and scores, did you understand that 81% of consumers will pay more for a product with reviews and those exact same clients are also ready to accept slower shipping times for such items.

Source: Turntonetworks

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like distance and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.

Source: Moz