61 Percent Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars

Typically two thirds of companies have exceptional and good scores. Only 5% of companies have a ranking below 3 stars.

Source: Brightlocal

Almost All Consumers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a new vehicle and there are a number of models which fit your requirements. How do you pick the best one for you? Well, you read the reviews.

With the help of other customers, you manage to choose one that works for you. That's how favorable reviews convert consumers into consumers.

Source: Consumer Affairs

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's buyers are wary and want the very best bang for their buck. It's not surprising that that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Companies

Younger individuals understand the value of being informed. User-generated content has an indisputable influence on consumers.

If businesses stop to consider the power of client reviews over millennials, they will recognize what they've been losing out on. Older people are different though, just 6% of people aged 55 or older read reviews.

Source: Brightlocal

53% Of Consumers Expect Businesses To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of consumer reviews remain without a reply. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

Buyers Reading Reviews On A Mobile Device Are 127% Most Likely To Buy Than Desktop Users

Mobile users prefer to get things done quicker. For that reason, buying decisions are made rapidly.

Online reviews are obviously persuasive, yet online marketers haven't necessarily come to value the power of them.

Source: Martech Zone

A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Revenue

Businesses that treat consumers well usually succeed, review sites help make sure of that.

Source: Statuslabs

30% Of Consumers Feel Positive About A Company Which Reacts To Online Reviews

Corresponding with your customers creates trust. Even something like reacting to their reviews and comments can make them feel valued.

As you may expect, clients who feel this way are going to spend more money with a company.

Source: Statuslabs

Software Reviews Influence Over 98 Percent Of All Purchasers

18% of software application purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of consumers. Two-thirds of them read more than 6 reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Many Best-selling Items Have A Typical Rating Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is unnatural to get perfect 5 star scores.

According to consumer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

90% Of Visitors Need Less Than 10 Reviews To Form An Opinion About A Business

You know what people say about very first impressions?

Users get their impression of your businesses through reviews. Usually through less than 10 of them.

If you do not have reviews on your website, think about asking your visitors to compose one.

Source: Martech Zone

Reviews Posted On Twitter Can Help Improve Revenues By 6.46%

Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Will Not Use A Company

This stat is among many that highlight the significance of online scores. Now that news of client satisfaction travels this quick, keeping your clients pleased is more vital than ever.

57% of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for services with a best five star ranking.

Source: Brightlocal

67% Of Consumers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider

Reviews have a massive impact on their decision when consumers have to pick a service provider.

Source: DemandGenReport

63.6% Of Customers Visit Google To Check For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.

These online review stats reveal the basic popularity of a website can just go so far when it pertains to trust.

Source: Review Trackers

49 Percent Of Customers Consider The Quantity Of Online Reviews As An Essential Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency as well.

The share of clients, who take note of the variety of reviews is presently at 46%.

Source: Brightlocal

60 Percent Of Consumers Refer To Blog And Social Media Reviews On Their Mobile Devices Before Shopping

In-store shopping is influenced considerably by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and rating stats show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is currently the most popular social network which can also affect our purchasing decisions.

According to social reviews data, Facebook impacts over half of users' purchase choices.

If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are more likely to rely on a local business.

Source: RevLocal