Reviews Shared On Twitter Can Boost Sales By 6.46 Percent

Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.

Source: Yotpo

49% Of Customers Consider The Quantity Of Online Reviews As An Important Consideration Of Their Buying Decision

Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.

The share of customers, who take notice of the number of reviews is currently at 46%.

Source: Brightlocal

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review stats reveal that 63% of client reviews stay without a reaction. That's too bad, because those businesses are losing customers that way.

Source: Review Trackers

88% Of Executives Consider Reputation Risk As A Top Business Concern

Reputation management stats suggest a company's reputation doesn't impact just the consumers. Potential team members also look at rankings and take a look at reviews.

Source: Deloitte

Half Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies

Younger individuals understand the worth of being informed. User-generated content has an unassailable impact on customers.

If businesses think of the power of client reviews over millennials, they will understand what they've been missing out on. Older people are different though, just 6% of individuals aged 55 or older check out reviews.

Source: Brightlocal

83% Of All Young People Were Asked To Give A Review Recently

Of those asked, 80% of clients did post a review. In general, companies have asked 66% of all consumers to post a review on their company.

Source: Brightlocal

Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business

Given that the huge bulk of customers check out reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

63.6% Of Consumers Check Out Google To Look For Reviews Of A Business

Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) at the end.

These online review stats reveal the general popularity of a website can just go so far when it concerns trust.

Source: Review Trackers

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of consumers who read customer reviews, concur that it increases their purchasing confidence.

Organizations utilize the reviews to improve their services and products.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

American Consumers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When people read reviews, they focus on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American customers.

Source: Statista

89% Of Clients Browse A Businesses Feedback To Reviews

Not only do a lot of shoppers read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews World Wide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers

If They Were Asked, 77% Of Clients Would Most Likely Post A Review

More than a 35% would do it to educate others about their client encounter and 24% would rather direct their review to the business itself.

Over a 26% would be willing to submit a review to assist other individuals with their choice making process.

Source: Podium

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process

Let's say you wish to buy a new car and there are several models which fit your requirements. How do you select the best one for you? Well, you read the reviews.

With the help of other customers, you quickly choose one that works for you. That's how favorable reviews convert consumers into customers.

Source: Consumer Affairs

Negative Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive factor for users to spend more time on your website. According to online review data, individuals spend more than 5 times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. If there aren't any negative ones, a frustrating 95% suspect censorship or fabricated reviews.

Source: Reevoo

67% Of Consumers Say Reviews Are A "Extremely Important" Factor When Picking A Solution Provider

When consumers have to pick a solution provider, reviews have a huge influence on their decision.

Source: DemandGenReport

61 Percent Of Regional Businesses Have A Typical Rating Of 4 To 5 Stars

Overall 2 out of 3 companies have good and awesome scores. Just 5% of businesses have a ranking listed below three stars.

Source: Brightlocal