98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Website

Usually, 142 million consumers check out Yelp on a monthly basis. This is as great a time as any if you have not declared your totally free Yelp business page.

Source: RevLocal

70% Of Customers Need To Check Out At Least 4 Reviews Before They Can Trust A Business

4 reviews may be too few. Many people check out many more reviews to get a clear view of how business is actually doing. Don't depend upon that fact alone.

Source: Brightlocal

53% Of Americans Consider Product Reviews And Ratings As The Most Crucial Part Of Online Shopping.

Today's consumers are smart and want the very best bang for their buck. It's no surprise that they consider checking out reviews as a huge part of the buying decision.

Source: Statista

71% Of Millennials Browse Consumer Reviews Of Professional Services

Over half of all individuals in need of a professional service turn to online reviews.

According to online reviews data, 59% utilized online reviews to choose a physician or a lawyer.

Younger people (age 18-35) are much more likely to hire an expert based on online reviews. Just 19% of millennials will think about hiring an attorney without any.

Source: Thomson Reuters

Online Item Reviews About A Product Can Amplify Its Conversion Rate By An Unprecedented 270%

User review stats reveal the purchase likelihood for a product with 5 reviews is 270% higher than the same product without reviews.

Source: Spiegel Research Center

Only 44% Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are complimentary, a remarkably low number of businesses actually use them.

Although we now know why client reviews are so powerful, most businesses obviously don't.

Source: LsaInsider

89% Of Consumers Like To Read Reviews Using Their Smart Devices

Be it via an app or a mobile internet browser, folks prefer to read reviews on their mobile devices.

Source: Statista

If It Has Less Than A 4 Star Rating, More Than Half Of Consumers Won't Utilize An Organisation

This stat is among lots of that illustrate the value of online rankings. Now that news of consumer satisfaction travels this quick, keeping your consumers delighted is more vital than ever.

57% of consumers have looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11% looked only for organizations with a best five star ranking.

Source: Brightlocal

95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike check out reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

73% Of Customers Think Written Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear people aren't satisfied with scores alone.

Customer reviews make the statistics appear more authentic which is what the potential clients are searching for. Practically a 3rd of customers say composed reviews are the only feature that makes them believe the websites' reviews are relevant and useful.

Source: Fan and Fuel

53% Of Customers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews

Online review statistics clarify that 63% of customer reviews remain without a reaction. That's regrettable, since those businesses are losing customers that way.

Source: Review Trackers

The Average Review Word Count Has Gotten 65% Much Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is equivalent to that of a twitter tweet.

Source: Review Trackers

86 Percent Of Consumers Would Think About Writing A Review For A Business

Your customers are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a great experience, they will want to share it.

Source: Brightlocal

Only 6% Of Consumers Don't Rely On Consumer Reviews At All

According to customer review data, a tremendous 19% of consumers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to spend more time on your website. According to online review statistics, individuals spend more than 5 times as long on a website when they read negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. If there aren't any unfavorable ones, an overwhelming 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

USA Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews

When people check out reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the item's performance.

Customer satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

63.6% Of Customers Check Out Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the general appeal of a site can just go so far.

Source: Review Trackers