98% Of Yelp's Visitors Bought From A Business They Found On The Site

Typically, 142 million customers go to Yelp monthly. This is as great a time as any if you haven't claimed your free Yelp business page.

Source: RevLocal

People Checking Out Reviews On A Mobile Device Are 127% More Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Therefore, purchasing choices are made quickly.

Online reviews are clearly persuasive, yet marketers have not always come to value the power of them.

Source: Martech Zone

83% Of All Young Clients Were Asked To Give A Review Recently

Of those asked, 80% of clients did submit a review. Overall, businesses have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal

82 Percent Of Customers Visit Review Sites Because They Want To Acquire A Service Or An Item And Want To Get The Facts About The Businesses Products And Services.

Users come since they have already formed a purchase decision. The majority of them (89%) purchase within a week of their visit.

Source: RevLocal

53 Percent Of Americans Consider Item Reviews And Scores As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's buyers are smart and want the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

67% Of Customers Claim That Reviews Are A "Very Important" Factor When Selecting A Service Provider

Reviews have a huge effect on their decision when clients have to choose a service provider.

Source: DemandGenReport

89% Of Clients Review A Businesses Reactions To Reviews

Not only do the majority of individuals check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.

Source: Brightlocal

Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses

Because the vast bulk of consumers check out reviews, you would want yours to be appealing to brand-new clients? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

Only 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't making the most of their listing.

While business listings on the major review platforms are free, a remarkably low number of businesses in fact make use of them.

Although we now understand why consumer reviews are so effective, most businesses apparently don't.

Source: LsaInsider

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you want to purchase a new vehicle and there are several models which fit your requirements. How do you pick the very best one for you? Well, you read reviews.

With the help of other people, you manage to pick a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

Majority Of Customers Will Not Use A Service If It Has Less Than A 4 Star Rating

This stat is one of many that highlight the significance of online ratings. Now that news of customer fulfillment travels this fast, keeping your customers delighted is more vital than ever.

57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for services with an ideal five star score.

Source: Brightlocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of American Customers

24% of US consumers consider reviews as 'extremely influential'.

To highlight the importance of online reviews and scores, did you know that 81 percent of customers will pay more for a product with reviews and those exact same consumers are likewise willing to accept slower shipping times for such products.

Source: Turntonetworks

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review stats clarify that 63% of consumer reviews remain without a reaction. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

Software Application Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software reviews have no impact whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

89% Of Shoppers Prefer To Read Reviews On Their Mobile Devices

Be it via an app or a mobile web browser, people young and old prefer to read reviews on their phones.

Source: Statista

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

54% Of Americans Pay The Most Attention To The Typical Star Ranking Of A Local Company

The star ranking is the first thing customers see. Still, users take note of other factors as well, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of USA consumers.

Source: Statista