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15% Of Clients Do Not Trust Businesses Without Having Online Reviews
No trust indicates no interactions. 15 percent of prospective clients won't even consider doing business with a business they can't find opinions about.
Source: Statuslabs
63.6% Of Customers Visit Google To Read Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats show the general popularity of a site can only presume when it pertains to trust.
Source: Review Trackers
91% Of Businesses Think The Company's Star Rating Can Determine Whether They Win Or Lose A Prospective Team Member
The 86% of companies doubt the integrity of online reviews. Nonetheless, they realize the massive impact user scores have on their business. Undesirable consumer or employee reviews can affect 90% of job seekers.
Source: Career Arc
Google Represents 57.5 Percent Of All Reviews Across The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike read reviews to form a viewpoint. Business travelers check out approximately 5 reviews vs. 6-7 for leisure tourists. 59% of all tourists report that they check out reviews 'constantly' or 'really often'.
Source: Trust You
Consumers Might Invest 31% More With A Business That Has Terrific Reviews
Take notice of this statistic. The more detailed other users describe your service or product, the more money you can charge and consumer review stats reveal to us exactly how much more.
Source: Martech Zone
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Too
We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Consumers expect to see some unfavorable reviews.
Source: Capterra
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than 2 thirds of consumers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Income
Businesses that treat consumers fairly normally flourish, review sites help make certain of that.
Source: Statuslabs
Only 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of businesses really use them.
Although we now know why customer reviews are so powerful, most businesses obviously don't.
Source: LsaInsider
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated material has an indisputable impact on consumers.
They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older read reviews.
Source: Brightlocal
Just 6% Of Customers Do Not Rely On Consumer Reviews At All
According to customer review stats, a tremendous 19% of consumers always trust online reviews and never a make a purchase without reading reviews.
Source: Statista
Reviews Are The Most Essential Part Of The Purchase Decision For Over 90% Of United States Customers
24% of US consumers consider reviews as 'exceptionally influential'.
To highlight the significance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks