88% Of Executives Judge Reputation Risk As A Top Business Issue

Reputation management stats suggest a business's reputation doesn't impact just the customers. Potential team members also take a look at ratings and read reviews.

Source: Deloitte

If It Has Less Than A 4 Star Ranking, More Than Half Of Customers Won't Utilize A Company

This stat is among numerous that highlight the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your clients delighted is more important than ever.

57% of consumers have looked for companies with more than 4 stars in 2018, which is up from 48% in 2017.

Additionally, 11% looked just for companies with a best five star ranking.

Source: Brightlocal

More Than Half Of Clients Aged 25-34 Published Reviews

According to Statista, the younger generations are unsurprisingly the more opinionated ones.

Source: Statista

86 Percent Of Customers Would Think About Composing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. If you give them a good experience, they will want to share it.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Business

The star ranking is the first thing customers see. Still, users take note of other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American consumers.

Source: Statista

Just 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't making the most of their listing.

While business listings on the major review platforms are totally free, a surprisingly low number of companies actually make use of them.

Although we now understand why client reviews are so powerful, a lot of businesses apparently don't.

Source: LsaInsider

Consumers Might Invest 31% More With A Business That Has Fantastic Reviews

Take notice of this statistic. The better other users explain your service or product, the more cash you can charge and customer review statistics reveal to us exactly just how much more.

Source: Martech Zone

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no effect whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14 percent of them read more than 20 reviews.

Source: Capterra

70% Of Consumers Choose To Find Out About A Business Through Articles And Reviews, Rather Than Advertisements

Ads are all well and good, however it deserves trying a different approach as well. Reviews are by far the very best method to discover the truth about a product or service.

Source: Statuslabs

98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site

Usually, 142 million consumers go to Yelp each month. This is as great a time as any if you haven't claimed your complimentary Yelp business page.

Source: RevLocal

Most Local Companies Have An Average Of 39 Google Reviews

People like to share their experience after they have visited a supplier. Online review trends reveal people choose to comment if they had a positive experience, rather than a average or unfavorable one.

Source: Brightlocal

Google Represents 57.5% Of All Reviews Throughout The World

Google is in the lead here, followed by Facebook as a far-off second.

Here are the online reviews distribution rankings:

Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others at 8.6%.

Source: Review Trackers