91 Percent Of Millennials Depend On Online Reviews As Much As Family And Friends

Online review stats put clients' reviews as the most reliable source of suggestions. Online reviews generally bring the exact same weight as suggestions from friends and family.

Source: Brightlocal

If They Were Asked, 77% Of Clients Would Probably Submit A Review

More than a 35% would do it to educate others about their consumer encounter and 24% would most likely direct their review to the company itself.

Over a 26% would want to leave a review to help other individuals with their decision making process.

Source: Podium

Consumers Might Spend 31% More With A Business That Has Terrific Reviews

Focus on this fact. The better other users describe your service or product, the more cash you can charge and customer review stats reveal to us exactly just how much more.

Source: Martech Zone

USA Consumers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

When people read reviews, they concentrate on different elements of the shopping experience. However according to online review statistics, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of American clients.

Source: Statista

Just 44 Percent Of Local Businesses Have Actually Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the major review platforms are complimentary, a surprisingly low number of businesses actually use them.

Although we now understand why consumer reviews are so powerful, the majority of businesses obviously don't.

Source: LsaInsider

88% Of Executives Regard Reputation Risk As A Top Business Issue

Reputation management statistics indicate a company's reputation does not impact simply the consumers. Prospective team members likewise look at ratings and take a look at reviews.

Source: Deloitte

88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices

Data reveal that reviews were more beneficial than Television ads at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Reviews Are The Third Most Influential Ranking Aspect For Google's Local 3 Pack

Review signals (quantity, diversity, etc.) account for 15.44% of Google's algorithm for local ranking.

Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking factors go for the local 3 pack.

Source: Moz

64 Percent Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, agree that it increases their buying confidence.

Companies utilize the reviews to enhance their products and services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

The Majority Of People Aged 25-34 Gave Reviews

According to Statista, the younger generations are reportedly the more vocal ones.

Source: Statista

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Staying connected with your clients creates trust. Even something as basic as reacting to their reviews and remarks can make them feel valued.

As you may anticipate, clients who feel this way are happy to invest more money with a company.

Source: Statuslabs

70 Percent Of Customers Prefer To Discover A Business By Means Of Posts And Reviews, Rather Than Ads

Advertisements are all well and good, however it deserves trying a different approach too. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website

Usually, 142 million customers check out Yelp monthly. This is as great a time as any if you haven't declared your totally free Yelp business page.

Source: RevLocal

15 Percent Of Consumers Do Not Trust Businesses With No Online Reviews

No trust indicates no interactions. 15% of prospective customers won't even consider working with a company they can't discover viewpoints about.

Source: Statuslabs

A Lone Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated material can do wonders in regards to conversions.

A single review can have a massive effect on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can offer an astonishing 44 percent increase.

Source: RevLocal

89% Of Customers Read A Businesses Replies To Reviews

Not only do most individuals read the review replies, 30% of them highly value them. Nearly 96% read the responses to their own reviews.

Source: Brightlocal

If It Has Less Than A 4 Star Rating, More Than Half Of Customers Won't Utilize An Organisation

This stat is one of many that show the value of online rankings. Now that news of consumer satisfaction travels this fast, keeping your customers pleased is more important than ever.

57% of customers have actually looked for companies with more than four stars in 2018, which is up from 48% in 2017.

11% looked just for businesses with an ideal five star rating.

Source: Brightlocal