71% Of Millennials Search Consumer Reviews Of Expert Services

More than half of all people in need of an expert service turn to online reviews.

According to online reviews statistics, 59% utilized online reviews to select a legal representative or a doctor.

Younger people (age 18-35) are much more inclined to work with an expert based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

83% Of All Young Shoppers Were Invited To Post A Review Recently

Of those invited, 80% of consumers did give a review. Overall, businesses have actually asked 66% of all customers to post a review on their business.

Source: Brightlocal

30% Of Clients Feel Positive About A Company Which Answers Online Reviews

Staying connected with your clients develops trust. Even something as basic as reacting to their remarks and reviews can make them feel appreciated.

As you may expect, clients who feel this way are ready to spend more money with a company.

Source: Statuslabs

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software reviews have no impact whatsoever on only 2 percent of customers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

82% Of Customers Go To Review Websites Since They Want To Purchase An Item Or A Service And Wish To Get The Truth About The Businesses Product Or Services.

Review sites are places that customers go to get the truth about a service, product or business. Users come due to the fact that they have actually currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

64% Of Americans Agree That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read client reviews, concur that it increases their buying confidence.

Companies utilize the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

If A Company Handles Problems Rapidly And Efficiently, 95% Of Dissatisfied Consumers Will Go Back To A Company

Customers do not expect you to be perfect. They do expect you to take care of things when they go wrong. If there is nothing else a company can do to fix an issue, a simple coupon can say "We're sorry" in a more appealing way.

Source: SocialMediaToday

More Than Four Negative Reviews About A Business Or Product May Decrease Sales By 70 Percent

One negative review is enough for 35% of a site's visitors to choose not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.

Naturally, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Consumer Reviews On Products Are Relied On Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other individuals viewpoints before they ever trust what the producer says. The reason, makers' descriptions are basically advertisements.

Source: Martech Zone

A Lot Of Best Selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star rankings.

According to client rating stats, conversion rates start to decrease as ratings rise above 4.7.

Source: Spiegel Research Center

Over Half Of Individuals Aged 25-34 Wrote Reviews

According to Statista, the younger generations are purportedly the more opinionated ones.

Source: Statista

72% Of Consumers Won't Take Action Unless They Check Out Some Reviews

No matter how tempting your marketing is, you still require consumer reviews. There is no way around it. Consumers are still ready to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

73% Of Consumers Believe Customer Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear people aren't satisfied with ratings alone.

Client reviews make the statistics appear more authentic which is what the would-be customers are looking for. Nearly a third of consumers say composed reviews are the only feature that makes them think the websites' reviews are beneficial and appropriate.

Source: Fan and Fuel

Just 6% Of Consumers Do Not Trust Consumer Reviews At All

According to customer review stats, a whopping 19% of consumers constantly trust online reviews and never a make a purchase without checking out reviews first.

Source: Statista