If It Has Negative Reviews As Well, 52% Of Consumers Trust An Item More

We already touched upon the negative and positive reviews and their result on consumers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are fake if all of a products reviews are positive. Customers anticipate to see some negative reviews.

Source: Capterra

A Solitary Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated content can do wonders in regards to conversions.

A single review can have a massive impact on your business.

A hundred reviews can boost your conversion rates by as much as 37%. Two hundred can supply a mind-blowing 44% increase.

Source: RevLocal

Only 6 Percent Of Customers Don't Rely On Customer Reviews At All

According to customer review data, a massive 19 percent of consumers constantly trust online reviews and never a make a purchase without reading reviews.

Source: Statista

98 Percent Of Yelp's Browsers Purchased From A Business They Discovered On The Site

Normally, 142 million customers go to Yelp every month. If you have not claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

Unfavorable Reviews Can Improve Conversion By As Much As 85%

It sounds insane, but negative reviews can be a positive force for users to devote more time on your site. According to online review stats, people spend more than five times as long on a website when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any unfavorable ones.

Source: Reevoo

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing consumers see. Still, users pay attention to other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a third of United States customers.

Source: Statista

Many Popular Products Have A Typical Score Of 4.2 To 4.7

You can't make everybody happy, which is why perfect 5 star ratings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star ratings. Often a lower score really helps your overall score.

According to customer rating stats, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a brand-new automobile and there are a number of models which fit your requirements. How do you pick the very best one for you? Well, you read online reviews.

With the help of other consumers, you quickly select a model that works for you. That's how positive reviews transform customers into clients.

Source: Consumer Affairs

Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses

More youthful people know the value of being informed. User-generated material has an unassailable impact on customers.

If businesses think of the power of customer reviews over millennials, they will recognize what they've been missing out on. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If A Business Handles Problems Quickly And Efficiently, 95% Of Dissatisfied Consumers Will Return To A Business

Consumers don't anticipate you to be perfect. They do anticipate you to resolve things when they go wrong. If there is nothing else a business can do to solve an issue, a simple coupon can say "We're sorry" in a more attractive way.

Source: SocialMediaToday

Customer Reviews On Products Are Trusted Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are basically advertisements.

Source: Martech Zone

67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Picking A Service Provider

Reviews have a huge impact on their decision when consumers have to pick a service provider.

Source: DemandGenReport

60% Of Consumers Consult Blog And Social Network Reviews On Their Cell Phones Before Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.

Reviews and rating stats show individuals value the viewpoint of peers more than any other content.

Source: Collective Bias

53% Of Consumers Anticipate Businesses To Respond Within A Week To Unfavorable Reviews

Online review stats show that 63% of customer reviews go on without a reaction. That's too bad, due to the fact that those companies are losing consumers that way.

Source: Review Trackers

74% Of Local Companies Have At Least 1 Google Review

A single review is far from sufficient to enhance your site's SERP ranking.

Taking a look at online rankings statistics, we discovered that a company needs to have at least 40 reviews before visitors "Award" it with a star.

Source: Brightlocal