67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

When customers need to choose a service provider, reviews have a huge influence on their decision.

Source: DemandGenReport

Over Half Of Consumers Aged 25 To 34 Published Reviews

According to Statista, the younger generations are evidently the more opinionated ones.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Buying Process

Let's say you want to purchase a new automobile and there are several models which fit your requirements. How do you pick the best one for you? Well, you read reviews.

With the help of other consumers, you quickly pick a model that works for you. That's how favorable reviews transform customers into clients.

Source: Consumer Affairs

83% Of Clients Do Not Trust Advertising

The traditional channels to reach clients aren't as prominent as they used to be. Most users who no longer trust ads select to take notice of customers' suggestions online.

Source: Statuslabs

53% Of Consumers Anticipate Companies To Reply Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews go on without a response. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

Due To The Fact That They Desire To Buy A Service Or A Product And Desire To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Check Out Review Websites.

Review sites are places that people go to get the truth about a service, item or business. Users come because they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

Facebook Reviews Affect More Than 50 Percent Of Customers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our buying decisions.

According to social reviews stats, Facebook impacts the majority of users' purchase decisions.

If it has positive reviews, Facebook reviews stats expose that 4 out of five users are more likely to trust a local business.

Source: RevLocal

Fifty Percent Of All Millennial's "Always" Check Out Online Reviews For Businesses

More youthful individuals know the value of being informed. User-generated content has an unassailable effect on customers.

If businesses think of the power of consumer reviews over millennials, they will realize what they've been losing out on. Older people are various though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal

If They Were Asked, 77% Of Consumers Would Submit A Review

More than a 35% would leave a review to advise others about their customer encounter and 24% would likely direct their review to the business itself.

Over a 26% would be willing to give a review to assist other individuals with their decision making process.

Source: Podium

72 Percent Of Clients Will Not Take Action Unless They Read Some Reviews

Regardless of how attractive your marketing is, you still require client reviews. There's no other way around it. Clients are still going to hear you out, however they rely on other individuals more.

Source: My Testimonial Engine

More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to buy. Three negative reviews can cost a business 59% less sales.

Of course, they can be compensated by the large variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Google Represents 57.5 Percent Of All Reviews World Wide

Google is in the lead here, followed by Facebook as a remote second.

Here are the online reviews circulation rankings:

Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.

Source: Review Trackers

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses actually utilize them.

Although we now understand why consumer reviews are so effective, many businesses obviously do not.

Source: LsaInsider

30% Of Consumers Feel Comfortable With A Company Which Responds To Online Reviews

Staying connected with your consumers develops trust. Even something as basic as responding to their reviews and comments can make them feel appreciated.

As you might expect, clients who feel this way are more willing to invest more cash with a business.

Source: Statuslabs

United States Shoppers Consider "Product Performance" To Be The Most Valuable Detail In Product Reviews

When individuals check out reviews, they focus on different elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next few factors to consider for more than 50% of US clients.

Source: Statista

Negative Reviews Can Improve Conversion By As Much As 85 Percent

It sounds insane, but negative reviews can be a positive factor for users to spend more time on your website. According to online review stats, people spend more than 5 times as long on a site when they check out negative reviews.

When there are a mix of negatives and positives, more than two thirds of users trust reviews more. A frustrating 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services

Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they check out reviews 'constantly' or 'very frequently'.

Source: Trust You

64% Of Americans Concur That User-generated Content (customer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who check out client reviews, concur that it increases their purchasing confidence.

Organizations use the reviews to improve their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista